48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Angle. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Left. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Alt View 11. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Alt View 12. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Alt View 13. ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White.
  • Arris - SURFboard S33 video 0 minutes 59 seconds

ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

Model:
S33
SKU:
10115703
Your price for this item is $233.86

Customer reviews

Rating 4.6 out of 5 stars with 2061 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,061 reviews

  • Fast modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with high internet usage, very fast connection speed.

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret not getting this sooner. It has made my life have less of a headache

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • mesh system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much improved wifi coverage compared with previous system

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Arris

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and fast. I don’t experience any lag. I do not have a complaint!

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Stylish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very pleased with both style and function. Curbside pick-up was a breeze.

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • My modem

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional and very professional. Very helpful information

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Great coverage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system really helped with getting good Wi-Fi throughout my large, two level home.

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the bandwidth needed to go to Comcast gig. Working just fine.

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is better than expected. I am able to do more than with the providers modem.

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • My new Surfboard modem is reaally good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Arris Surfboard modem. My in home network is now much better.

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Amazing value!! Would buy again!!!

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Very good router

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far! Not getting speeds where I'd like to be but overall experiences a lot less issues than before

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Worth the money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Chatted real quick with Cox support and got it hooked up easily. Really fast speeds. Finally taking advantage of the Gigablast service I’ve been paying for.

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Not new.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was a refurb. I suspect the unit is OK but the local cable co. couldn't get it to work when we tried it. After they tried I found I could not log in to the unit. I suspect it would work with a factory reset but I had already ordered a connection with the local fiber provider. I did get a refund.

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    No, I would not recommend this to a friend

  • Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I have not had any issues but so far it has been great!

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Short lifespan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working May 23, 2022. Lasted less than 45 days. Intermittent connections, we checked the lines from the house, to service box, to the provider's connection and all was good. The modem was just a bad one. Shopping for a new modem, but not this model.

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    No, I would not recommend this to a friend

  • Wifi router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and we get strong wi-fi. Using multiple devices with no issue

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Not the fastest Modem even though it states 3.1

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    No, I would not recommend this to a friend

  • Arise surfboard modem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't installed it yet but it was recommended by best buy consultant.

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend

  • Saves renting a modem and works well.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and speeds are as advertised. Im getting 1.4gb of a 1.4 gb Internet connections. It also a 2.5gb port for lan. Pairs well with a wifi6e mesh system.

    This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White

    I would recommend this to a friend
Page 92, Showing 1,821-1,840 of 2,061 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.