Customer Ratings & Reviews
- Model:
- S33
- |
- SKU:
- 10115703
Customer reviews
Rating 4.6 out of 5 stars with 2061 reviews
(2,061 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
Not Happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had three of these and they failed on me. I would lose internet.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Internet issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No giving me the right internet speeds, need to change it
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Sold as new but was refurbished
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was sold as new Setting up was issue as the MAC number had been used before I was sold a refurbished or retrofitted modem Very concerned
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
I would recommend this to a friendRated 2 out of 5 stars
Lasted only a week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and the system failed after a week of use
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Not on Suddenlink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work with Suddenlink had to take back. Tried both ports and nothing.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
I would recommend this to a friendRated 1 out of 5 stars
Aris
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible it doesn’t last I bought it this product 3 months ago and and it didn’t even last for months
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
DON'T BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely limited setup options. Poor customer support
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
14 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as per COMCAST: Broke down in 14 days. Fortunately, it broke down within the first 15 days where it can be returned for a full refund.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Avoid like the plague
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was defective, returned to Arris. They sent another defective product. Manufacturer would not refund.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped Working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The modem stopped working 1 day after return/replace period. I literally paid $200 for a brick.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work with xfinity for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work with Xfinity for me. Super slow tV constant buffering. I reconnected my outdated modem and back in working service for me. Am returning this today.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Modum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box says its compatible with Cox, but Cox said it is not.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work with WOW as of date of purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it the same day I bought it. As of the day I purchased it, it is not supported by WOW internet. Only reason why I give it 1 star, was unable to use and objectively evaluate. I have owned ARRIS modems previously.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Too late to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a couple weeks to find someone to install this item and I found out it wasn't the correct item I could use but it was too late to return it so I have a brand new modem I can't use.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
I would recommend this to a friendRated 3 out of 5 stars
Overheats
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has improved my service, however I have to have a fan blowing on it, as it overheats.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
ARRIS
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITEM DID NOT WORK WITH COX INTERNET WORKED WITH CS FOR SEVERAL HOURS NO LUCK
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
very poor, faulty product. found it damaged, Call
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very poor, faulty product. found it damaged, Call me for the complete review.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Failed within a day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.failed within a day. I had to return it. at least Best buy allowed me to return it even without the box
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Died within 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product lasted less than 6 months. Not sure I would buy again with this type of quality.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Bet dssposable modem I have had.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for June and July. Now that is is not returnable is doesn't work at all.
This review is from ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
No, I would not recommend this to a friend