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Customer Ratings & Reviews

Your price for this item is $219.00

Customer reviews

Rating 4.6 out of 5 stars with 101 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the SURFboard S34 modem for its overall performance, speed, and easy setup. Many have noted its compact size, ease of use, and simple connectivity. The modem's heat dissipation was mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 101 reviews
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    simple and effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation, works as advertised, no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than the one given from Internet company., would most definitely recommend a purchase to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides upgraded speed compatible with higher speeds offered by internet provider

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs exactly as I’d hope. I wanted something I had a little more control over than cable company provided equipment and this fits the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After investigating which modem is best for my xfinity internet, which this was recommended not just by reviews but the person bestbuy also recommended it too. As soon as I connected to the WIFI mesh, ther is a difference if perform and speed with my old modem mix router and the new modem

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Internet seems to be faster now...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works great, easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I am using this with Comcast and it was an easy seamless installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it, it's easy to install and configure, it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surfboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product operates great, and was an easy installation. The product was Cox compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Increased speed in my home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased speed in my home significantly. Didnt need a modem/router bc I use a net system to reach everywhere in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace an old Netgear combo unit. This is a stable, fast modem with the latest DOCSIS technology. It works well with my WIFI 7 router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Future ready upgrade for xfinity next gen speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a decade old docsis 3.0 surfboard modem that was still hanging on but it was time to upgrade. Activation took some time and trouble due to xfinity but once that was sorted out it is solid. I bought this specific model because it will support xfinity upload speeds that are rolling out. The modem includes an energy efficiency setting and can be set to have the led lights off. Good options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to best buy to purchase a modem for home use. didn't know which one to buy. The sales rep that assisted me was very helpful is making sure I purchased the correct one. The following day I was back up and working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SURFboard S34

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this modem after upgrading my service plan and this was listed as compatible with provider and new plan. Not yet achieving the expected down data rate but the up data rate exceeds the expected speed. The lower than expected down data rate is unlikely due to the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Worked without any issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install with xfinity service. I was able to connect it with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Finally!! Increased Upload Speeds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great step up from the S33. Same download speed as prior model, but 10 fold increase in upload speeds! Consistently getting 150-200 Mbps upload speeds now, and sometimes up to 300 Mbps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. It's exactly what I needed after Xfinity updated our Internet. I love that there's an app to keep track of it as well

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy set up fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to set up on my side but needed to call cable provider to get modem to recognize.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Excellent price. The manufacturer is one of the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cable modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with with the network equipment I have. Purchased this as a back up as our previous one broke. Now it is our permanent one.

    I would recommend this to a friend