Customer Ratings & Reviews
- Model:
- S34
- |
- SKU:
- 6589631
Customer reviews
Rating 4.6 out of 5 stars with 123 reviews
(123 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the SURFboard S34 modem's overall performance and speed, especially for faster Xfinity upload speeds. Many users found the modem setup to be very easy, and the connectivity is smooth. However, some customers have noted that the modem tends to get hot.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Highly recommend this modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After investigating which modem is best for my xfinity internet, which this was recommended not just by reviews but the person bestbuy also recommended it too. As soon as I connected to the WIFI mesh, ther is a difference if perform and speed with my old modem mix router and the new modem
I would recommend this to a friendRated 5 out of 5 stars
Good, easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked out of the box and required no setup other than the xfinity side mac address change. Xfinity prompted me to buy a new modem for faster speeds and this modem improved down by ~100 and up by ~25.
I would recommend this to a friend- Pros mentioned:Setup
Rated 4 out of 5 stars
Easy set up fast modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was easy to set up on my side but needed to call cable provider to get modem to recognize.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
ARRIS > NetGear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a bricked NetGear. Should have stuck with ARRIS. This works and does what it is designed to do.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
It works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Excellent price. The manufacturer is one of the best.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 3 out of 5 stars
Works OK but runs HOT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work OK so far but runs really hot. Hoping it holds up. I got this to replace an old one xfinity said wasn't capable of the speeds being provided, but I haven't noticed this new one being much faster. My youtube streams are at HD more often now, That's about it.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great Cable Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem (we have Cox as our provider), easy installation
I would recommend this to a friend Rated 5 out of 5 stars
No complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to this modem from older Arris. I’ve had it a little over 2 months now and no issues or complaints. Some reviews complained about how hot the modem would get. We have on average 14 devices always connected to WiFi and it doesn’t get hot. It’s warm, but never hot. My old modem was always warm too. Feels relatively the same.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to be rid of service orovider’s modem. Arris surfboard works great!
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 3 out of 5 stars
Works but gets very hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as advertised but got very hot to the touch. I contacted Arris tech support and they advised me to return it. I ended up exchanging this for a Netgear CM3000 and the Netgear runs much cooler.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, works seemlessly with spectrum, just had to call and give them the info off the bottom of the unit. Soon as they sent the signal and rebooted it, it works like a charm. I actually get speeds over what I pay for with it. My subscription through spectrum is 500mbps and I generally get around 550 or more. Way faster than my old cable modem.
I would recommend this to a friendRated 5 out of 5 stars
WiFi modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to best buy to purchase a modem for home use. didn't know which one to buy. The sales rep that assisted me was very helpful is making sure I purchased the correct one. The following day I was back up and working.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good modem for most needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Follow the directions (yes, read it carefully), and I had no problem with using the App to register.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome performer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a modem that provides the speed I need without dropping connections!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fairly well. No issues outside of setup being a bit much.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, not getting the download speed i wanted but that could be the 15 wifi devices i have or the router. idk.
I would recommend this to a friend Rated 5 out of 5 stars
Faster interwebs speed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my interwebs speed is as fast as usain bolt, good modem
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem better than netgear the best on the market
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good modem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good modem..im a tech for the cable company anf i apprive.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Solving Xfinity Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple and easy to connect, I had more issues with my ISP than I did with the Arris S34 modem.
I would recommend this to a friend