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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this for my cable. I returned there modem and what a difference. Combined this with google mesh, so much faster than there product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Really fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with all here. Replaced the Comcast modem I was overpaying for, for years, and this did the trick to unlock that speed. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good cable modem for home use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functioning nicely. Was easy to install. Works well with the desktop and with the WiFi device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving money not renting my modem from spectrum anymore. Check your providers list of acceptable modems before you purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Simple to use and very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this modem for several months without any issues or a restart. Stable performance, and I'm getting the full advertised rates from my cable data provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and works as expected! Recommend for anyone looking for a better cable modem then your provider is renting out.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris modems are on point!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem delivers fast high quality internet - if you have a good provider. We have comcast and this little thing runs extremely fast with.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, works well if you don’t need an additional Ethernet connections. Purchased this to replace the stock spectrum modem for google Wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works. It took roughly 12 hours for Time Warner's system to recognize the new modem and update, but after that my speed and connection was better than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the user-friendly lights on the modem letting us know if we are connected to the Internet or not. Worked great right out of the box... minimal setup time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased this modem, I was replacing my cable company modem every 4 - 6 months. So far 7 months good to go...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast download speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Arris SURFboard Modem 600 series. I have Comcast XFinity and set this modem up along with new Linksys router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a network installer nd this is inexpensive and works perfectly without issue

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of paying Comcast for their modem? Then by this one and it will pay for itself. It will still be operational in the future when they roll out speed increase again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great TWC replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original router from TWC decided to give up the ghost, so I decided it was time to buy my own. This modem works better then the standard modem they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugs in. Turns on. Works well with Comcast, no issues in my area. Delivers 100% of the internet speeds I pay for, so no complaints there.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris cable modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem, but I did have my first one die after a few years. Current one still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is so easy to install. If you have Comcast, just call them so they can input your modem info into their system to allow it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the store and a Cox Communication Representative helped me this this purchase. Hookup was so easy. A great modem for my application.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was changing from Frontier to TWC and needed to replace my internet modem/router. I already was using an Apple TimeCapsule as a wifi router, so I only needed to capture the signal from Time Warner. This modem easily handles my 200 mbps internet speed.

    I would recommend this to a friend