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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 6,193 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving money not renting my modem from spectrum anymore. Check your providers list of acceptable modems before you purchase

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great step to cord cutting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of paying cable companies rent to use their modem for infinite years why not buy your own and save money in the long run. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. We were able to get away from Antietam cable and go to a much more reasonable system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem for a cable connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I ran into is that the modem does not have a hard reset button on the back. Other than that it connects easily and is one of the best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arris SB6183 Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SB6183 Install were EASY ! and Pleasure and Better .. connect to Cox High Speed Internet ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Time for Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade and I went with this modem. It was easy to set up and works well. Nothing but great things to say so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stop renting Comcast modem, easy to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because it was recommended by Comcast website. Easy instructions and very easy to hook up. Installation in 5-10 minutes. No issues since installed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased this modem, I was replacing my cable company modem every 4 - 6 months. So far 7 months good to go...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi device model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price and good connection with my multiple devices in apartment. I definitely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Product ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I had a docesis 2.0 and changing it to the current product made a difference interns of speed handling. Videos were not buffering. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Leaps & Bounds Better Than The Cable Company Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having WiFi problems so Comcast gave us a new modem which did not help. This modem, however, made a huge difference. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great price and super speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to save on the monthly rentals from time warner cable, this unit will support up to 300Mbps of internet speed and is a future proof investment!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem for Optimum Online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem for my Optimum Online to avoid the rental fee. This works great with it. I am able to get the speeds I subscribed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as described. Small doesn't take up a lot of real estate in the cabinet. Would be nice if it were black. So that it would blend in with the other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself some $$$, and buy this instead of renting. I did a speed test with a Comcast modem and then this and they were identical. Buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace my Time Warner modem that I had been renting. This was recommended by a Best Buy salesperson and seems to be working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem because my all in one unit was horrible. Highly suggest a standalone modem to achieve the most out of your high speed internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best in class Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried out many other modems but I bought this because of other online reviews and am not disappointed. it works really well without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in place of the modem that our cable company wanted to rent us. So glad we did. It works great and we will save a lot of money I g e long run.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Soild Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem seems to effortlessly achieve those speeds I'm paying for from my Internet provider. I have no complaints, and it doesn't look too bad, either.

    I would recommend this to a friend