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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get away from TWC monthly charge Very easy to set-up No issues from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router. Replaces the Spectrum aka Brighthouse modem. Lightweight compact very easy to hide. This will pay for itself in under one year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest modem on the market when I bought it. It's compatible with the majority of Internet providers. We have time warner and it works great with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Improved my wi-fi performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately after hooking up this modem, I noticed improved speeds with my wi-fi. I was able to download On Demand items on my DVR, which had been impossible previously.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up with our cable and works well with the wifi system we purchased to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Keep it up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. Helpful staff who gave us additional information that was very useful for our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pays for itself in no time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed ISP help to setup but not a big deal. Works as well as ISP rental. Gets cranky with power blinks. No problem.s since protecting with a UPS.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with comcast, I did see an increase on download speed and upload speed. I would highly recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as the comcast modem I was renting for $10.00 a month. Why pay the rental fee when this will pay for itself in a short period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Time for Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade and I went with this modem. It was easy to set up and works well. Nothing but great things to say so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great step to cord cutting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of paying cable companies rent to use their modem for infinite years why not buy your own and save money in the long run. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice modem for a small house, it allowed me to access the internet through out my entire apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Modem for reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had comcast default Modem+Router and always had problem. Replaced it with this modem and Netgear R6300 V2. My internet speed is good and never had connectivity problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never before have I had such steady speeds. It climes to its max speed and just sits it isn't jumping up and down by many Mbs like I have seen with others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Better performance than cable companies unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Comcast cable modem with this. Had to spend some phone time with them to complete the set-up, but it's paid off in enhanced performance over their unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Better than the modem from our local internet prov

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem that I purchased from Best Buy is by far better than modem from by our local internet provider. If you're having issues with what your local internet provider gives you, check out Best Buy's selection. Fair price, good service, good warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a modem for My internet service though time warner and came across this one. It's good and hasent caused any problem yet after setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing WI Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install, instructions helped tremendously and did not take that long to have it working. After calling my internet provider, and give them the information required for installation, the sistema began to work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem for Optimum Online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem for my Optimum Online to avoid the rental fee. This works great with it. I am able to get the speeds I subscribed to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Leaps & Bounds Better Than The Cable Company Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having WiFi problems so Comcast gave us a new modem which did not help. This modem, however, made a huge difference. Highly recommended!

    I would recommend this to a friend