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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 6,193 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mast machine, works as aspected. I highly recommend it. I use it with the netgear nighthawk and it is amazingly fast. Xfinity is my provider

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No problems at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our system and this modem was highly reccommended We have had no issues with it and the technician says our speeds are good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Seem to be a real good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good even outside of the home. Service man that installed it said it was a very good choice.this was recommend to. Me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great Wint Comcast-Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great with Xfinity. Basically, they just take it over and download their mods as updates for their system and it just works. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a network installer nd this is inexpensive and works perfectly without issue

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Motorola - Arris SURFboard 600 Series DOCSIS 3.0 C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. It really works the way the factory describes it. I am very please with its performance and the way it works. I would recommend it to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Love the speed but no additional features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my router due to moving to COMCAST's highest internet speed. This is the router recommended and it performs with any issues and allows use of all the speed. Has no additional features or anything to make it special but it works!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to TWC for my internet service and needed an approved modem device. This was a great value and is able to handle multiple downloads. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced and upgraded from one I've had for years. Easy install and salesperson was excellent with recommendation for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ludicrously fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works as fast as expected. Getting 400Mbps down 20Mpbs up with no issues on Spectrum. Web interface is decent like other surfboards.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. I did have to call my cable company to finalize the set up. I've had it for about a month now and it seems to improve the signal strength at the other end of the house and I have had more consistent higher download speeds.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Modem compatible with SPECTRUM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, it is compatible with Spectrum; however, it has a tendency to overheat as most modems do. I bought a small computer fan to place next to the modem and now it stays cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very useful as it is compatible with multiple companies. It also saves money that would go towards renting a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast fast fast fast! And at least in the Charlotte area by using this instead of the awful Time Warner modems, they take off the $10/mo modem lease fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate router, and fast to set up. This router is good to use if your in a smaller home and need full coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mode works better than most that the cable company provide, plus you do not have to worry about having an extra fee for using theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Slower than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install.The reason I made this purchase was because Comcast kept sending me letters saying my modem was outdated and couldn't keep up with Xfinitys speed. I purchased this modem and it's slower than my original modem. Go figure !!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem about a month to replace my existing cable company supplied unit. The prior unit needed a reboot nearly every week. This has not needed a reboot and will be an 18 month payback replacing the cable company (RCN) rental unit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Surfboard because they always just work. I have had two of them in the last 10 years. Only replaced due to becoming obsolete with new technology.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Does what it's suspost do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Comcast blast all I had to do was call in and give them the modems Mac address 5 mins later I'm on line best of all no modem rental fee.

    I would recommend this to a friend