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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 6,193 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this set up could have not been easier. From unpacking the box to up and running maybe fifteen minutes. You do have to log on to comcast and set up with your account. Good value. Glad i do not have to pay for monthly rental on the comcast router. Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. No drops, no lag, just perfect! Very easy set up. Would highly recommend for you cable internet people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great budget option, gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these to replace the same modem. The first one lasted for 3 years, so probably typical for something at this price. Ideally, things wouldn't break ever but Modems just don't last. I doubt that any other brand or model would last significantly longer, it's not like paying twice the price would give me twice the life. I'd suggest people store this in a place with adequate ventilation too, but that's my fault.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After recently upgrading my internet from 100 mbps to 250, I needed to replace my 4 year old modem and this one seems to be working great

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Good speed and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great… has only one ethernet port. it can get hot sometime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    little white modem that rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this little white modem is a must have, especially if you are pulling 300 down, easy to install and you can get rid of the modem lease fee from your provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 3 year old modem for my house and it has been working great. Happy with recommendation from the store.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    seamlessly fades into the background

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamlessly fades into the background of my office. Never pay attention to it as it never crashes and never needs my attention. SO worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job at making our internet work faster and works with our new router as well. Better than paying to rent from the cable companies.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to set up and works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was very easy. One phone call to activate and no issues since. Hooked to an Apple Time Capsule and works great with it. We are very pleased with this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup. Great customer service to walk through the hook up stage. Have not had a single issue since purchase on Dec 2 2018

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compatible with Spectrum.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is designed for fairly high network speed, easy to use and works compatible with Spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    replaced my Comcast rental with this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected with minimal effort (you have to call your cable company to activate. Works as well as, if not better than the one I was paying $10 a month for.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Easy to connect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manual and instructions made it easy! High speeds are consistent and constant. Had some provider issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had gone through a handful of modems before we found the Motorola. It works great. It's compatible with our router, and it's works as a great mood lighting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need a cable modem, this is the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched to cable for internet service and needed a new modem. This was recommended by the Geek Squad and meets our needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using your cable company router, you are at a disadvantage. This router increased my network speeds drastically. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem works great! We were unsure as to how it would work with our current wireless router, but it ended up working great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues whatsoever with this modem. It's been up since I bought it a few months ago and now I am actually getting the speeds I'm paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with the old modem, this one Had been working great, and was a fantastic price!

    I would recommend this to a friend