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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ludicrously fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works as fast as expected. Getting 400Mbps down 20Mpbs up with no issues on Spectrum. Web interface is decent like other surfboards.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don't rent a modem from your ISP!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. Plug and Play with my cable company (WOW!). Never an issue with the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace cable co. supplied modem. My speed skytocketed and I don't host their network anymore! It should pay for itself in about 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem to replace a modem that I had for my Comcast service. The old modem had me downloading at 10 Mbps and now I'm up to 50. Couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW Communications cable recommended it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from Midco Communications cable and internet and WOW communications said this is the one that was needed to run their cable to my home, It works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another Arris for 5 years. It started giving me problems. So I bought this one. So far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after comcast told us our modem is too old, we bought this thing.... didn't fix the problem -- comcast had to come out and fix a number of issues with the service, including across the street. Then comcast tried to charge us $50.... Our modem works well, but as you can tell, comcast is a joke! If only this modem could also fix our problems with comcast! At least they are no longer charging us for the modem we own like they attempted to do for about 2 years straight....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gret product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old Motorolla Docsis 2 modem. New one is faster and seems to work with less interuptions to service. Running for about a month, without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right. Easy to set up. Basic, for my needs. Pretty much the same model as my previous modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched many modems. This one was rated very high. Proven to be very reliable and an excellent modem. No longer have down time with my service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great Wint Comcast-Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great with Xfinity. Basically, they just take it over and download their mods as updates for their system and it just works. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. I did have to call my cable company to finalize the set up. I've had it for about a month now and it seems to improve the signal strength at the other end of the house and I have had more consistent higher download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 3 year old modem for my house and it has been working great. Happy with recommendation from the store.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mode works better than most that the cable company provide, plus you do not have to worry about having an extra fee for using theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Any one can install this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use plug and play device. Simple instructions are provided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup. Great customer service to walk through the hook up stage. Have not had a single issue since purchase on Dec 2 2018

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem is awesome it has super fast download and upload speeds im very impressed i highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to TWC for my internet service and needed an approved modem device. This was a great value and is able to handle multiple downloads. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with WOW

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase my own instead of renting from ISP. Works with WOW.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. No drops, no lag, just perfect! Very easy set up. Would highly recommend for you cable internet people.

    I would recommend this to a friend