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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install , very strong signal. Upgrade from moto and now the testing speed reach the limit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Love the speed but no additional features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my router due to moving to COMCAST's highest internet speed. This is the router recommended and it performs with any issues and allows use of all the speed. Has no additional features or anything to make it special but it works!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After recently upgrading my internet from 100 mbps to 250, I needed to replace my 4 year old modem and this one seems to be working great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Motorola - Arris SURFboard 600 Series DOCSIS 3.0 C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. It really works the way the factory describes it. I am very please with its performance and the way it works. I would recommend it to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy setup. Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works with Comcast connections. Had to call into Comcast, but it was easy to get online. Fast internet speeds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem, I use it on xfinity internet. I have never had a problem with dropping connection. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best product for Internet seed over 100M

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have cable Internet over 100MB, this is the device to have. Some routers have the cable modem built in, but that can lead to expensive replacement with they burn out. And they do degrade over time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast fast fast fast! And at least in the Charlotte area by using this instead of the awful Time Warner modems, they take off the $10/mo modem lease fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job at making our internet work faster and works with our new router as well. Better than paying to rent from the cable companies.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    seamlessly fades into the background

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamlessly fades into the background of my office. Never pay attention to it as it never crashes and never needs my attention. SO worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem works great! We were unsure as to how it would work with our current wireless router, but it ended up working great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using your cable company router, you are at a disadvantage. This router increased my network speeds drastically. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need a cable modem, this is the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched to cable for internet service and needed a new modem. This was recommended by the Geek Squad and meets our needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Slower than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install.The reason I made this purchase was because Comcast kept sending me letters saying my modem was outdated and couldn't keep up with Xfinitys speed. I purchased this modem and it's slower than my original modem. Go figure !!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Does what it's suspost do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Comcast blast all I had to do was call in and give them the modems Mac address 5 mins later I'm on line best of all no modem rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem about a month to replace my existing cable company supplied unit. The prior unit needed a reboot nearly every week. This has not needed a reboot and will be an 18 month payback replacing the cable company (RCN) rental unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working perfect for over 2 years. Definitely worth it rather than paying monthly to your provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Surfboard because they always just work. I have had two of them in the last 10 years. Only replaced due to becoming obsolete with new technology.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Execellent Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model works great on the COX network. My download speed requirement is under 40Mbps, so this model is ideal for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Second time buying one. Easy installation. Might have to call Comcast to reset, but that’s the only hassle.

    I would recommend this to a friend