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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 6,193 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Any one can install this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use plug and play device. Simple instructions are provided.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    old man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a month with no problems. I like that I don't owe a monthly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Anything Comcast Offers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad we decided to invest in a high end router. Our connection is much more consistent than it was with the Comcast modem and router. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great range

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been performing very well. It also works throughout the entire house. Am satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently had to replace our old ARRIS modem and decided on this one. It was easy to set up and works with our internet provider WOW.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great. Supports Comcast's highest speeds now and is ready for future speed increases. Stop renting, it pays for itself in less than 1 year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy setup. Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works with Comcast connections. Had to call into Comcast, but it was easy to get online. Fast internet speeds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem, I use it on xfinity internet. I have never had a problem with dropping connection. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works well with COX...Good upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, updated Modem For Cox. I replaced a 6-year-old unit and this is noticeably faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best product for Internet seed over 100M

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have cable Internet over 100MB, this is the device to have. Some routers have the cable modem built in, but that can lead to expensive replacement with they burn out. And they do degrade over time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very easy to set up. I haven't had any issues with it. It's a great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modern for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modern is working very since I got it a year ago. This speed of this modern is available.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price, but the performance is nice. Sleek design does not take up space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right. Easy to set up. Basic, for my needs. Pretty much the same model as my previous modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Execellent Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model works great on the COX network. My download speed requirement is under 40Mbps, so this model is ideal for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing WI Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install, instructions helped tremendously and did not take that long to have it working. After calling my internet provider, and give them the information required for installation, the sistema began to work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speed and saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem improved my internet speed significantly compared to the one I was renting from Time Warner. Save money and purchase your own modem!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small the modem is. Glad that it came with the cable to use in the box so that I didn't have to purchase a separate cable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another Arris for 5 years. It started giving me problems. So I bought this one. So far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great! It's also nice that I don't have to pay $6 per month to my internet company for equipment rental anymore. I would recommend this product

    I would recommend this to a friend