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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Handles my ISP speeds like a champ. Rated for up to 600 mbps and it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cut the Comcast land line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And saved the $10 per month rental. Went back to the AirPort Express which would have been redundant with the Comcast modem but works a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend everyone that has a isp provided modem to buy the Arris Docsys 3.0 modem and you will get better speeds with your wifi

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great and was an easy set up on my part. All it took was one call to the internet provider and the modem was working without any flaws. However, there is one flaw. It only has one Ethernet port. Everything else is flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfectly with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Comcast doubled the monthly rental fee in my area, it was time to stop renting and just buy one. Once I gave Comcast the MAC address, serial number, and model number, the modem worked flawlessly. While there are cheaper models in the series, I would recommend going with this one since it's the most future-proof for maximum bandwidth capability. The only complaint that some people may have is the blue glow from the internal LEDs that light up the entire area around the modem. Personally, I like having it act as a night-light in my home office, but that's me...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It needs rebooting every once in a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives really slow speeds every once in a while and it needs to be rebooted to reset, but when it works it does so in a way that makes you love it. I didn't have a defective one (or so I think) like some people here, it heats normal...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works with Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems getting it setup for use with Xfinity. Getting faster then subscribed speeds when hooked up through cable, which is a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine better than renting one from my cable provider

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem, internet speed is a true freeway

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the faster internet speeds after upgrading to this modem as Xfinity provided free speed upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best router I have ever bought. If you’re looking for Real ability to fast internet I will recommend this for you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Argent Communications. Haven’t had any issues in a month. Fast speeds. Hooked up to an Apple AirPort Extreme.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was purchased to replace a cable company provided router. Saw a huge improvement in speed as soon as it was connected.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Own my own now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so I save enough per month on cable now it pays for itself just over a year. Works great and save money. What more can one want?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my NuLink Digital ISP in Newnan, Ga. and it works great. I pair it with a Linksys wireless router for a great home network. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem at decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just by replacing this modem with older modem, I managed to get my internet speed doubled. Easy Plug and play installation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great with Comcast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade to a modem due to my previous which had end of life issues. And it has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had any issues. doesn't drop signal. works at max speed my internet service provides.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fits what I need it to do!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it so I could use with my Comcast Xfinity service and it works great. No need to lease modem from them!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Modem.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I didn't have to rent from local cable company. Working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with cable vision. Easy to install but took a while to set it up with cable vision support.

    I would recommend this to a friend