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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 6,192 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with the performance of this modem. I have Comcast and have never had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good as its the cheapest one, i had a little trouble to activate it but its all good now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase my own cable modem since TWC decided to keep raising their lease rates. Runs pretty good. 300 up 20 down for now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Less money to the Cable Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the modem for our TWC Roadrunner internet service. Works better than the one they leased me for $10 a month. Easy hook-up, works with our existing wireless router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was East to install and worked once plugged in. Great quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my modem quickly and they had just what I needed for the right price. It is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Read the settings so that you get its full potential

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well for working at home. I haven't had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device, fast and easy setup...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Comcast Blast plan...Best option if you are renting your modem now.. It should pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is fantastic! Way better than the one the cable company provided...and so easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with Cox Broadband and Nighthawk wireless router. No issues with set up. Has performed as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from an acient router. loving the blazing fast speed and connection. reccomend this modem to anyone in need of an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Handles the families needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we upped the speed of our internet the old router just fell short. This one can keep up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This modem saves me money.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to buy xfinity's modem, and this is a cheap one time purchase. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable simple Docsys 3.0 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company wouldn't let me boost the inter web in our vacation home from the uber modest package to one step up, which is still modest speed. None of it required Docsys 3.0 speeds, but their system would not allow a change unless I had one. So I went out and got this one. Arris is reliable. It's the old Motorola (Surfboard models) cable modem division. Easy to set up and get running... er, jogging. But YOU can run with the speeds of Docsys 3.0 if you need to.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is wonderful. I saw my speedtest.net speeds jump from under 10 Mbps to around 47Mbps after installing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to upgrade our speed when we changed cable providers. Great modem. Does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works as requred

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace an older, same model that failed after a couple of years. Reasonable price, good reviews. Knocked off one star because the earlier failed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great, no problems

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item started right up when in contact with my provider. No problem operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this modem for at least two years, has proved to be very dependable. No issues setting it up.

    I would recommend this to a friend