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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old modem because it kept dropping our connection. No problems with this.Easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my my modem that went out that I use for Cox. Works smoothly and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem when I upgraded to TWC's new faster internet service. It has performed flawlessly for several months now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The modem works efficiently

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup in matter of minutes, the modem works great with spectrum internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and reliable so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well so far. Have not had any major networking or internet issues since buying this modem. Hopefully that continues to be for the foreseeable future. One thing that could be better though, is the base of the modem. It does not balance all that well to stay upright.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little modem is excellent at handling high speed internet, not to mention saving me a monthly modem rental fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New name, great performance...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of these still have the Motorola logo on them, although that part of Moto was bought by Arris a few years ago. Regardless, it's the latest generation of the SurfBoard series, and performs just as well as if it said Motorola on it. It finds and uses all 16 DOCSIS 3.0 channels on Charter, and has had much more stable throughput than the 8 channel unit I previously had. I think this is a safe bet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want a fast modem with no problems this is it. Time Warner uses this as a rental.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you need. Works great quick rebate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy replacement for cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Just worked as soon as activated and consistently since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with xfinity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works with Xfinity for internet had no trouble connecting and getting started very essy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Arris DOCSIS 3.0 cable modem. I use it along with my Netgear Roiuter for my WiFi Network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more rental fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take out of the box connect coaxial cable and then router. Why continue paying for rental fees from your ISP and its future proof!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gigabit internet is yet to be available in my area. So for speeds between 50mbps to 500mbps this is a great modem. If gigabit internet is avaible to you. I would get the next model up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value, fast enough speed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with xfinity. Pays for itself. Will need to upgrade for next tier or speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice and solid modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace my old modem. It is easy to setup and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works as intended. I have Xfinity's Blast 150. This modem provides150-190mbps consistently without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    does what it needs to !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem is easy to set-up - plug and play, newer tech works great with XFinity service !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and configuration.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and configuration, one call to my internet service provider and it was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it should. I added a premium router and get 55MPS download on Wi-Fi and 125 wired MPS. I'm happy.

    I would recommend this to a friend