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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    replaced a dead unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got our internet running in not time when our cable company provided unit died on us.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem to replace an older one that was not DOCSIS 3.0. The improvement in speed has been dramatic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects perfectly with my Apple router. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I had to upgrade for the speed of my xfinity to work faster with the WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem lives up to all of the positive reviews I read prior to purchasing. It was easy to setup and works splendidly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with customer support. An excellent choice for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works incredibly so far, definitely gets the speed I'm paying for with time Warner, good for future proofing for a few more years

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This is a very fine modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase my own modem so as to save on monthly rental fees and found out this modem is superior to the TWC product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great docsis 3 cable modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has enough channels to get all of the 300meg a sec speed out of my cable ISP. Not all modems are made the same.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem because I do not want to pay the cable company a rental fee. Works great and never have any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replaced Xfinity Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this instead of the xfinity modem. No problems so far. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this router my old one was outdated to work on my upgraded internet services was priced right as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super high speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple devices and desire fast downloads, this modem keeps up with our demands without a problem and is extremely fast!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Docsis 3.0 modem and this one was fairly priced. Works as it should with no issues thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable and reliable performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No concerns about setup or compatibility. Enough power for me and three teenagers and all our electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple setup. Works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup with Comcast cable service. Salesperson was extremely helpful in deciding to purchasing this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Wish it came in black. Instructions confusing when it refers to a "green" light when the light glows more white.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works fine. Supposed to be better than cable provider but haven't noticed a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked well. I have owned it for two years without even resetting it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well with Optimum

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Optimum internet and save my monthly bill for rental.

    I would recommend this to a friend