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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 6,192 reviews
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was purchased for Xfinity wi-fi. Works very well with the Arris router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Have had For a While, Functioning as it Should

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a compatible modem for my carrier's service and it has worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised. Bought it for my daughter and is fully compatible with her cable provider COX.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This has made teaching from home so much better!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With both my son and I on remote learning we needed something more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 6 months ago for my apartment and it hasn’t given me any problems. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will definitely buy again and I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arris Surfboard Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obtained this Modem when we switched from AT&T to Xfinity to eliminate the monthly equipment fee. So far no real issues. We use YouTube TV and Netflix. We are very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great router for an affordable price! The salesperson at Best Buy was right on spot with this recommendation

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced rented cable modem with the ARRIS-SURFboard. Works great. Should have done it long ago.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem for the price is as good as they get. It has provide me with the speed and all that I could ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Inexpensisve Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It fulfills everything it promises on the box!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Overall a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Took a while to get this set up but once beyond that step, did not see issues with loss of Internet connectivity. See decent download speeds and no issues even with multiple devices connected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great cable modem.........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fastest modem money can buy...only if your service provider gives you the "Need For Speed".........

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine! No issues. Very good for the price. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with WOW cable. My nighthawk router is totally compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellet Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it supposed too. I bought a lower-end model for my parents and never had to reset it. Great product overall.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect modem for household use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We use it with 5 separate WiFi electronics and 2 that pc's that are connected via internet cable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pretty standard equipment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have medium speed internet this is fine for you. I have had no issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I wouldn't have to rent from Time Warner. It's overkill for my internet speed but it works great. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, does what a cable modem is supposed to. It does required less rebooting than my Comcast leased modem did.

    I would recommend this to a friend