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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helped us out. We have 5 people confidently on wifi at home and this has really increased the speed!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after trying 2 other surfboards for the computer this worked great. Sure helped getting better computer and faster

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overkill for most isp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is faster than what most isp can uctusllu provide. It does not get more future proof than this.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    works as advertised, registration/instll was EZ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, just note the lights on the fron are bright and can't be dimmed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much better than what the provider provides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this modem. Not only am I saving on rental fee, I'm getting the most out of my internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good price, we've had no issues, it doesn't look like anything special, but its hidden in our home so all is good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem at a fair price. Old one died with a power surge.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a huge difference with our internet service. Great recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airlines great with my router. I haven't had any issues with doing signals or slow speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I just returned mine for a free cox one. But I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Arris Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the ISP provided modem, I was getting no where near the speed I was paying for. This modem allows me to achieve slightly higher speed that I am paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Workhorse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workhorse modem. Not the fastest, but has been reliable so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great. Needed to upgrade to keep up with Comcast internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ARRIS Surfboard modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recommended by a store clerk at best buy. I have to say is works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem, very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our 400 series and it may be more speed than our network, but the lock ups have stopped. Hope our network speed is increased soon to get full benefit of the lightning speed .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Fine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and seem to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install was simple. Just plug in and you're done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was simple. Just plug in and you're done! Even my preexisting Netgear router connected automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SURFboard 16 x 4 DOCSIS 3.0 Cable Modem Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great right out of the box and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleased with the ease of set up and performance, no issues. just like i like it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A Good Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old cable modem was toast and this is the one Suddenlink recommended. So far it has worked perfectly.

    I would recommend this to a friend