Customer Ratings & Reviews
- Model:
- SB6183
- |
- SKU:
- 9082019
Customer reviews
Rating 4.7 out of 5 stars with 6192 reviews
(6,192 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Modem probably works as it is supposed to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup involved a trip to the xfinity local store but it could be because of some incompetency of one of their representatives. Still having issues with internet connection (the reason to purchase this modem in the first place), but it appears to be again an xfinity hardware (line) issue that they are to come and troubleshoot tomorrow. The modem itself seems to work fine when everything works, but we'll find out more tomorrow when the xfinity issues are hopefully resolved.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
More than gets the job done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same one I purchased years ago but had to get a new one because a lightening blew out the old one.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box, the unit works as expected. No Issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup. Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Easy setup. Xfinity compatible. All we had to do is call for activation.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
It does the Job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem. No issues. It’s got the better processing chip than intel.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this modem to replace an aging modem. This router binds all channels and is very fast.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great router
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, easy setup, good coverage throughout the house.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Works better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Streaming 2 Tv's couple of IPads laptops and phones. 8 bonded pairs down 4 bonded pairs up 16 x 8 game on!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great replacement for Xfinity Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great replacement to the Xfinity modem/router I had along with an Apple Airport express.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Just what we need!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have suffered with multiple modems over the years, but this one seems to be just what we need. It has sufficient capability for all our devices and our incoming service. I was also pleased that the young woman who helped me in the store was knowledgeable and friendly, did not "talk down" to me (as so many techies do - I know my stuff too!) and made sure I got everything I needed.
I would recommend this to a friend- Pros mentioned:Performance
Rated 4 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In spite of my cable provider's accusation that my modem was the reason I wasn't able to install immediately (I had to insist they transfer me to a tech). This modem works as advertised.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent speeds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good on the modem, provides all the speed that I pay for and have not had any issues yet.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Satisfies my basic modem needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Cox Communications rep recommended this modem to more effectively utilize the data signals being sent to me as a cox customer , and it was an easy set up and works fine .
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great cable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with Optimum cable internet. No issues so far.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Modem has been working great for 3 years now. I've only had to restart it a couple of times.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great modem which is 10 times faster than the earlier versions.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performed as promised! Easy to install, compatible with optimum service
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Robust Cable Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can download and stream more and better with this Motorola - Arris SURFboard 600 Series DOCSIS 3.0 Cable Modem.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's user friendly,you can save lots of money buying own modem
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy and it works great. My internet is really fast with this model
I would recommend this to a friend



