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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 6,192 reviews
  • Rated 4 out of 5 stars

    Modem probably works as it is supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup involved a trip to the xfinity local store but it could be because of some incompetency of one of their representatives. Still having issues with internet connection (the reason to purchase this modem in the first place), but it appears to be again an xfinity hardware (line) issue that they are to come and troubleshoot tomorrow. The modem itself seems to work fine when everything works, but we'll find out more tomorrow when the xfinity issues are hopefully resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    More than gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same one I purchased years ago but had to get a new one because a lightening blew out the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, the unit works as expected. No Issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup. Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Easy setup. Xfinity compatible. All we had to do is call for activation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does the Job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. No issues. It’s got the better processing chip than intel.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this modem to replace an aging modem. This router binds all channels and is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, easy setup, good coverage throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming 2 Tv's couple of IPads laptops and phones. 8 bonded pairs down 4 bonded pairs up 16 x 8 game on!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great replacement for Xfinity Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great replacement to the Xfinity modem/router I had along with an Apple Airport express.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we need!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have suffered with multiple modems over the years, but this one seems to be just what we need. It has sufficient capability for all our devices and our incoming service. I was also pleased that the young woman who helped me in the store was knowledgeable and friendly, did not "talk down" to me (as so many techies do - I know my stuff too!) and made sure I got everything I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of my cable provider's accusation that my modem was the reason I wasn't able to install immediately (I had to insist they transfer me to a tech). This modem works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on the modem, provides all the speed that I pay for and have not had any issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfies my basic modem needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Cox Communications rep recommended this modem to more effectively utilize the data signals being sent to me as a cox customer , and it was an easy set up and works fine .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Optimum cable internet. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem has been working great for 3 years now. I've only had to restart it a couple of times.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great modem which is 10 times faster than the earlier versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as promised! Easy to install, compatible with optimum service

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Robust Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can download and stream more and better with this Motorola - Arris SURFboard 600 Series DOCSIS 3.0 Cable Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's user friendly,you can save lots of money buying own modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and it works great. My internet is really fast with this model

    I would recommend this to a friend