Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 6,192 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    ARRIS SURFboard 16 x 4 modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help boost my internet in my house. I am very pleased with my purchase. It did exactly what I expected and hoped it would do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup. Works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Easy setup. Xfinity compatible. All we had to do is call for activation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to connect, and easy to maintenance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really easy and even for a beginner I was able to do all of it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Robust Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can download and stream more and better with this Motorola - Arris SURFboard 600 Series DOCSIS 3.0 Cable Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfies my basic modem needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Cox Communications rep recommended this modem to more effectively utilize the data signals being sent to me as a cox customer , and it was an easy set up and works fine .

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Needed a new modem and looked at reviews and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great modem which is 10 times faster than the earlier versions.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has made my experience with ORBI a great investment in my house

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Optimum cable internet. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really fast. Internet is working much better. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MODEM ON THE MARKET!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and fast.. I use it with Comcast.. I get 130mpbs down with it all day long...Worth every penny. Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is scary fast! If you are using the cable company's modem, send it back and get this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome! Easy to install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Be sure to call your cable company for compatibility and to activate. No more cable rental!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we need!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have suffered with multiple modems over the years, but this one seems to be just what we need. It has sufficient capability for all our devices and our incoming service. I was also pleased that the young woman who helped me in the store was knowledgeable and friendly, did not "talk down" to me (as so many techies do - I know my stuff too!) and made sure I got everything I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem has been working great for 3 years now. I've only had to restart it a couple of times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does the Job

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. No issues. It’s got the better processing chip than intel.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working as expected, but generates a great deal of heat, which I suspect will shorten the life of the modem and likely will have to be replaced in a couple of years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    High Speed Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great. No issues so far and prefixing good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem works with 100 mbs service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem, it works fine with the local cable company and i am always getting advertised speeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    why did i pay the cable company for so long?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was so easy to connect and has dropped the cost on my cable bill which is what matters

    I would recommend this to a friend