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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 6,192 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the cable company's modem to this and it's a very obvious upgrade. It's small but powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Quality Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 2 years and it is still running well. The only issue is I have to reboot it every one or two months, if my TV loses the wifi wireless connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect balance of power and price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, Comcast has horrible technicians. I was told I needed a new cable modem to fix one of their routing issues. So I did some research and picked this one to replace my SB6181 that was "broken". While my issue was eventually resolved, I appreciated the new hardware's interface and logging, letting me keep track of how many service interruptions I had been experiencing, which helped the last problem, and will help the eventual problems I'll have with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints easy to set and and prefect size.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem nice fast little modem. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, easy to setup. once you have it hook up, you just have to call your service provider to actived it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the modem it does everything I expected it would do the Internet has higher speed now!!!! I LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good modem. I have since upgraded but I remember this one working nicely

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    6183 is excellent...a bit on the pricey side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity is great, ease of setup is great. With TWC, on their 200/20mbps service, this device is a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem - very affordable. It's a solid modem for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Mesh and the supporting apps are easy to use and great technology!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy Install and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a small business. It has been reliable and there has been no problems with my service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much Better Than Cable Company Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much faster and more powerful than the pathetic unit cable companies will give you.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to update my current modem and avoid rental fees from Cox. Works well easy to set up. No problems with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    High speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a little more for this faster modem and saving the Comcast rental fee every month by owning this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is a good product and works very good with my router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the cable modem for a couple months and it's working great! I would definitely buy the product again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is amazing and i would not switch it out for anything. I would recommend getting a separate modem and a separate router for the best performance

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! No more paying monthly to rent from my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this cable modem when I upgraded to higher speed internet. Now, my internet speed is amazing!

    I would recommend this to a friend