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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Replacement for Your Cable Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped the Time Warner Cable modem that I was paying $10 per month and purchased....works great and faster

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem! Well worth the price. Runs much faster than the unit I was renting from my internet provider!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable modem. Use it for my xfinity 200 mbps plan

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is full of power. Great device for the price. I rather buy my own then to rent it from my ISP

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem I ever had, I really recommend if you need a fast Internet speeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set-up, great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was able to set this up very quickly and easily. I've noticed better functionality right away.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great SURFboard 600 Series Docsis 3.0 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris SURFboard 600 Series Docsis 3.0 Cable Modem is performing like I expect it to do, great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints easy to set and and prefect size.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem - very affordable. It's a solid modem for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to stop renting our modem from our cable company, and this one works great. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable, fast performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade for a home Wi-Fi. Runs multiple devices at once with no noticeable loss in performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt want to pay $10 a month to rent a modem from my internet company and this works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 3 out of 5 stars

    Nice it was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good modem beats renting in out from time Warner cable. Much faster speeds easy to install very easy to use well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great ARRIS modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of renting one for $10.00 a month, I now own one for less than $80.00. Makes sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem pairs great with my Linksys router been working great with no problems for a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been debating a new modem for a while, looked at all the reviews, this one was highest and works excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a modem it does exactly what it should nothing more nothing less. Xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enough performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with this over the next model up since my current plan wouldn't likely allow me to benefit from the extra BW anyway and there were some concerns that the ping times of the newer model were even worse due to a bug in the new chipset. You should read other reviews and articles for those details to see if you think they are valid or if it has been fixed but I've been happy with this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides smooth Internet at high speeds. My last modem failed at doing this hence why I bought this one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Working well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for installation of internet at our home. Was cheaper than purchasing through cable company. Internet has been pretty swift, so we're happy!

    I would recommend this to a friend