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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great in expensive router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Xfinity service, easy setup and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router, easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router performs well, and most of all for a 72 year old man, it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our new cable and works better then Verizon's!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No complaints, easy to set up and compatible with Wi-Fi systems we already had

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as stated, great range, easy setup. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaced a twenty year old modem and so far has performed perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy setup. Does what it is supposed to, just wish Best Buy sold it in black.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid product not my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a solid modem that performed well on my 75Mb/s connection. It does however have some extremely bright and obnoxious lighting. I ended up getting rid of it for that reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem and reasonably priced. It has worked great for me!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up and great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has exceeded my expectations. It was easy to set up and has proven to provide excellent speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does what I was expecting. I had to get this model to achieve the 300 Mbs from my provider.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for this modem. Has the range to reach anywhere in my house!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replace your rental!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my Comcast rental. Paid for itself within a year. No complaints, great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This bundled with the Nighthawk is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how easy the setup was for this device when paired with the nighthawk

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stable modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is more stable with downloads than the one it replaced. 16 channels versus 8.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for a price point. Good buy!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get Rid of Cable Modem Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast replacement to my existing internet cable modem, plus I'm saving $10 a month in rental fees

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem - pay only once - supports speeds up to 600

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worked great....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to order and pick up from the store....worked easily right from the beginning

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money and don’t pay your cable company for rental. This works great

    I would recommend this to a friend