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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router, easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router performs well, and most of all for a 72 year old man, it was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaced a twenty year old modem and so far has performed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satsified!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been "renting" a modem through Time Warner and with their recent price increases, it was time to get my own. The only issue I had with this purchase was on Time Warner's end (the person on the phone plugged in the wrong model number and I was unable to connect to the Internet until a serviceman fixed the issue). Since then, everything has been running smoothly! I am thrilled with this purchase!!! (And the fact my cable/Internet bill went down!!)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very good. I have had for a little over a year with no problems. Internet is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great unit for a 1st timer....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transition from transitional laptop / Windows 7 to this type of laptop / Tablet / Windows 10.....Geek Squad was exceptionally helpful (although pricey ) in the process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to connect. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for beginners to use. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price point for this modem. Has the range to reach anywhere in my house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No complaints, easy to set up and compatible with Wi-Fi systems we already had

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This bundled with the Nighthawk is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how easy the setup was for this device when paired with the nighthawk

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up. But the best part is: not renting equipment from the internet provider!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy setup. Does what it is supposed to, just wish Best Buy sold it in black.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money and don’t pay your cable company for rental. This works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No Complaits

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should & looks much nicer than the typical modems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our new cable and works better then Verizon's!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as stated, great range, easy setup. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great with Cox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Has been flawless since installed. Will use again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stable modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is more stable with downloads than the one it replaced. 16 channels versus 8.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worked great....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to order and pick up from the store....worked easily right from the beginning

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly as an alternative to renting a modem from Comcast.

    I would recommend this to a friend