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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great for higher speed needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable provided upgraded me to 300mbps at the same price, but I needed to upgrade my modem and didn't want to rent one from them, got a great deal at BB and available at local pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stable and good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and stable performance. I use Optimum’s service, it is compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best cable modem out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem works perfectly with comcast. i recommend it to anyone. i am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really plug and play even if you're not tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Pleased!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. Well worth it!! Also, very sturdy construction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exceeds my expectation. It works great and was easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous modem, fast, durable, and great warranty Saves me $20 a month through my cable provider

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Modem and a good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was so easy to install and works well with my cable hookup. No problems since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you think in of cutting the cord you need this it works great for your internet

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly as an alternative to renting a modem from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used many modems, i have 500 speed. only this one worked with my internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem for upgrading speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last modem took me to 100mps down. This one brought me up to 324mps down. I like this one much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for beginners to use. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Why rent?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem I've had mine for 3 years and works great with great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Docsis 3.0 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With streaming audio and video, this modem will exceed expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had very slow internet with dish so when we switched to xfinity we bought this modem. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No Complaits

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should & looks much nicer than the typical modems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to connect. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and price. Perfect for my upgraded Wi-Fi from my cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great with Cox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Has been flawless since installed. Will use again

    I would recommend this to a friend