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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughters new house, and it was up and running in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem And you can use it with Xfinity to get high speeds

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really work for my house, i don't still pay for the equipment to Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm happy with this purchase. The guide was clear, so set up was easy. My only concern is that the modem stays very warm, even with light use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem is awesome, get great speed. bought it in preparation for the soon to be speed upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an in built modem but it just didn't cut it. This modem is really performant. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works better than other Modems I have had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good modem and works well. I purchased the previous version and it lasted about 2 years and we would have kept it longer but I needed this one for faster speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as it was written up to do , met all requirements I needed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, I have it paired with the Night Hawk router and am very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SURFboard 600 3.0 Easy to set up, great quality, excellent upgrade to get fast internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Not much that can go wrong with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and able to get rid of cable's modem now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent choice by sales person in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would recommend this product. Easy set up and takes the place and fee of cable rented modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    price is right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality at a good price. Perfect for what I needed for my cable connections.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Secure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem , is very fast and secure , recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem specially is comcast certified and making my internet blast account with comcast is 105 Mb/s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with the Cable Modem. Easy to install and almost bullet proof.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see a more stable and faster speeds then when I was using Xfinity's rental unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Increased Internet Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded and it increased my speeds. Works great in the background. Not a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has great speed - much better than my old one rented from the cable provider. Easy to install.

    I would recommend this to a friend