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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    nice cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work adequately for our high speed needs and looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing and does exactly what it is supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Speed boost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an older ARRIS and upgraded to this one. The speed increase was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product saves me every month with comcast. Happy not to have to pay those rip off artists

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to install and has not failed me at all. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for a small familey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great It saves you money in the long run. Beats renting from the provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    To fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to tell u this modem wit the $299 or $350 wifi router,Is the best everyone get them

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked this product .i would recommend to buy this product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, as expected. Would buy again as this was an upgrade for a Motorola, the same brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    If you don’t feel like renting your box then good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, Good price and now I don’t have to rent it anymore

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!!! No need to rent from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No speed issues as of yet. Paired with a TPLink C9 Touchscreen Router. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed a significant improvement in my internet speed, both up and down. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried of renting a modem from the cable company so I bought my own and it’s been worth it!! This is a great product and pretty cheap

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recommended by a Best Buy associate. Was easy to set up and met our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    solid router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, had a little hard time find the ip address but other than that its easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Modem at economical price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and no real setup needed. Lights on front panel indicate operational status.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it on Comcast. Works great. No problems at all and very easy to setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves on cable bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem so that we would not be charged monthly from Spectrum. I wish there were more lines to connect so that items don't need to be wireless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had issues with the ones provided for by the cable companies, this one Rocks!!!

    I would recommend this to a friend