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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, as expected. Would buy again as this was an upgrade for a Motorola, the same brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy!!! No need to rent from the cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves on cable bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem so that we would not be charged monthly from Spectrum. I wish there were more lines to connect so that items don't need to be wireless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recommended by a Best Buy associate. Was easy to set up and met our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome modem does what we need and we said goodbye to comcast..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for Comcast Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my rented Comcast modem and it has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Modem at economical price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and no real setup needed. Lights on front panel indicate operational status.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    solid router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, had a little hard time find the ip address but other than that its easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and it works great. No problems encountered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to our laptop. Simple directions that came with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had issues with the ones provided for by the cable companies, this one Rocks!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the salesman said it would! Much better than what Cox provides!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router i've ever had! Can't wait to use it in our new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want the next best version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the mentality I had when I purchased this modem. I can't say what I'm about to say for many electronics items I've purchased over the years: This item has been trouble free and maintenance free ever since I brought it home about a year ago. It has met and exceeded my expectations. One thing worth mentioning is that the lights on the front are bright. I like them but it may bother some. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    supper fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issue with the modem east to in stall just love it would recommend to a freind

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and easy to set up. Hasn't failed me yet!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modemness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with time warner cable! Just make sure you call them before you set it up :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem for Spectrum users!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. My last Arris lasted almost 4 years. Great modem for Spectrum users and activation was done is 10 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It's the best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's the best ever I would recommend this product to anybody it's a must-buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best seller for a reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surfboard modem. It works great. Consistent and easy to use.

    I would recommend this to a friend