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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice modem, simple to set up. User friendly and exactly what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want the next best version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the mentality I had when I purchased this modem. I can't say what I'm about to say for many electronics items I've purchased over the years: This item has been trouble free and maintenance free ever since I brought it home about a year ago. It has met and exceeded my expectations. One thing worth mentioning is that the lights on the front are bright. I like them but it may bother some. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the new smaller white modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the modem is smaller and the white look looks nice with my area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, no issues, great item, works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    supper fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issue with the modem east to in stall just love it would recommend to a freind

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for Comcast Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my rented Comcast modem and it has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install very fast internet runs cooler than my last one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and reliable entry level modem. Speed is very consistent!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the salesman said it would! Much better than what Cox provides!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modemness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with time warner cable! Just make sure you call them before you set it up :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to our laptop. Simple directions that came with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Really reliable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is supposed to and it does it nice. Never had a problem with it and is better than paying monthly to internet provider

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It's the best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's the best ever I would recommend this product to anybody it's a must-buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was referred to me by an employee once I explained what I needed. it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this instead of leasing thru comcast. Works great with my apple airport. Easy setup!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome modem does what we need and we said goodbye to comcast..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works well,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a happy camper. It works very well. Looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best seller for a reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surfboard modem. It works great. Consistent and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace the Time Warner leased modem and it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Needed a boost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one and this proved to give the internet speeds promised by our provider.

    I would recommend this to a friend