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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and it works great. No problems encountered.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router i've ever had! Can't wait to use it in our new house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Plug and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good no issues, had to have the service provider recognize it before I could get on line.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace a broken modem. Very easy setup. Was up and running in 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with Xfinity Internet and is easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and looks nice sitting on desk top. It is easy to add accessories to this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old 6 year old modem with this Arris modem and bingo instant speed and start up. Finally something you can see the difference immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, no more rental payments to Brighthouse. Should handle future MPS improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace a SB6141, to utilize my higher Internet speeds now offered by my ISP. Saving twenty bucks on it for Black Friday didn't hurt either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xfinitey said I needed a new modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite happy with my old Arris Surfboard modem, but got a notice from Xfinity that I would need to upgrade my modem. Since I was so pleased with the old modem, I stuck with the same brand, and picked out one that would do the job. It certainly does, and I'm very happy with the capabilities and speed of this new modem, which does everything I need it to do around our house. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good modem. Easy to setup and stable. No issue since then.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem for Spectrum users!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. My last Arris lasted almost 4 years. Great modem for Spectrum users and activation was done is 10 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great will pay for its self in the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up,meets all the needs that I need in the end I will save a lot of money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily handles the 100 MBPS rate coming in from my internet provider. NO issues whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for our use. Easy set up. I'm not an IT tech but wanted something a bit better then what the cable company provides - this does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    1700 sq home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the the gym needed I love it so far, granted Suddenlink is horrible lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, easy and reasonably priced. Like the blue lights it gives out at night

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for this modem. Arris is my go to for modems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with lots of speed for internet and TV watching of movies.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy recommended this modem for my cable system. It worked perfectly out of the box!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with easy to follow instructions. Would definitely recommend to a friend.

    I would recommend this to a friend