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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is a little pricey but it is supposed to host faster speeds of internet I bought it and it is doing its job and I have no complaints after a month.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get rid of comcast modem and buy this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast speeds, why pay comcast for there modem when you can purchase this.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great speedy modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked like a charm, although it did take my provider a little while to get working. The only con with this modem is that it gets VERY hot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend to family and friends very easy setup and well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    a Cable modem is a cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was the cheapest on this. Arris modems are very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem supports 5 computers, 3 game consoles, and 2 phones all online at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modem for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was a great price. It was easy to install and to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was easy to install and connected to Charter without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as expected. No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my goto modem when setting up the Google WiFi system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster speeds - great modem and ready for a future update to 300 Mbps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up modem. Strong signal. I am using 5 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great! Long range & no stuttering/gapping. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and so easy to set up. Need a separate router for this though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the google WiFi and it works well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and worked right away. No adjustments required

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good value high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one you want. Good reliability record.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, basic modem that works well. It's also relatively inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem & does exactly as it says. Sure beats paying rental to cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem I have owned! It's very fast and I never have to reset it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works great. No problems. Would recommend this modem.

    I would recommend this to a friend