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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 6,192 reviews
  • Rated 5 out of 5 stars

    Recommended by Time Warner Repair Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to stop paying the monthly rental for a cable modem and went to Best Buy to purchase one. At first I purchased the cheaper model of an Arris modem. When I had trouble the Time Warner person told me that I should get this one and he was so correct. I now have 2, one for each house. I like the color coded lights so I know if I should restart the modem to get the best service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeded up my downloads by 5x my previous modem. Up loads 3x.. Easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great performing surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with performance. Added on the Airport and love the functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment worked well from the start and was very easy to set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Dependable steady connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device helps me pull full megabits in from my ISP. Now I'm receiving the full streaming power I'm paying for with my ISP

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, the smartest choice to go compared to 6141, hastle free no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple but effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cable modem for my home internet. Just plug and go.

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Good connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a two store home but I don't get good signals at far in of the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem does what it's supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does exactly what it's supposed to do. Easy setup and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works great. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem was recommended to me by a Best Buy sales associate. great choice....

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product - It delivers what it promises.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall - It delivers what it promises.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great to access TWC speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider for high speed cable access. It is very reliable and no tech issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time for my home internet. It's the best for use with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is one of the best modems that you can purchase at this time. it will allow you to get the fastest speed that Time Warner can provide to you.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great! Probably more than I need but can’t complain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to setup. Does what advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work wonder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complained this is my second one Easy to hooked up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modern for starters..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hooking up. It’s great. Need to buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Is like a 5 lane highway for information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can handle the load, is fast slick and it will be all that I need for a while

    I would recommend this to a friend