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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 6,192 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    no more buffering full power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far my best purchase from bestbuy. Priced at a very affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gaming person. So this purchase just what I needed. Handles every day work load at a price that won't break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem with my Comcast internet. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy with comcast. Seems to work well .still pleased after 2 months

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we hooked up the speed increased and able to connect easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup w/Comcast service, way better than renting one from them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product for medium size family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been for the most part very pleased with my product! Some outages but could be another issue with a different product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    still holding up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I invested in this. Much better than renting one

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that is very reliable. I would highly recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    nice modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cool modem for the average person. It give nice speed. for the price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Worked with Suddenlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with Suddenlink, when a Motorola brand did not work. I am happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Best selection for the price. I will recommend this to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed modem that works withTWC 300. This does the job and looks great in my office.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended to me and I recommend it too. So buy it with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure its the right unit for your home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with this item, it works exactly as intended if you make sure of the guidelines. I purchased it for my Optimum setup when I moved to a new home, but it was my own fault that this didnt work for my setup. Product itself is good quality though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great and easy modem to install, highly recomended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem for home use. It greatly increased upload and download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product. Easy set up and works as should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service throughout the house.very easy to set up and works well with our router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Seems to be doing well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're happy with it so far, it's doing the job. It was easy to set up and we haven't had any problems with streaming content throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a month and have no issues. Working good so far.

    I would recommend this to a friend