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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just great and easy works just fine and easy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this modem, works well, good product for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my modem after Comcast notified me about 6 times that mine was outdated. I took in the list of "acceptable" modems that Comcast provided and the Best Buy staff was really helpful making sure I got something that would work. Set up was easy (except for a Comcast problem, but the modem wasn't to blame). No connection problems since set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the modem is perfect size for my desk and works beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model which stopped working after it got wet. Newer model is working fine and my iMac computer is running faster now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, works well with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works well with Comcast. Good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    work fin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issue when star use this product have good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Who new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs much better than the cable boxes that the cable companies provide.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no problems. Just wish that the modem came in black by its self.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this modem for about a month now and its flawless. Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Crazy fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the highest level of internet available from Cox cable...SMOKING FAST!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and initialize, works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem i recommend got it on special. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Easy to set up. Recommended by Best Buy employee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and works really good for my internet speed

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and not expensive at all! Really recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast! Easy to setup. I would recommend this, as a friend suggested it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    meets and exceeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting better than max speed. So fast my wifi is a throttle point now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable brand, great performance, good looks. I would recoment this item.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great product would buy again i need be.

    I would recommend this to a friend