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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 6,192 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    real good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works better than the old one; and much more reliable

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Picked for performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what it was suppose to do. Recommended and works.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well, time will tell. Enabled me to return the modem I was renting, so should pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fastest Modem I have ever used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is Extreme Speed as advertised, fastest modem I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best value docsis modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why rent from optimum? This pays for itself in a few months

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides fast internet speed and connects seamlessly to my wifi router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is lightning fast and works very well with my TWC service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    faaaaaast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced it for the old Motorola. Works without issues and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. I have had no problem and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old modem, works great, no regrets. Great choice

    I would recommend this to a friend
  • Cons mentioned:
    Led brightness

    Rated 5 out of 5 stars

    it works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than renting, and works like it should. The bright leds are annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great and it is reliable. Wish it was black.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the new router. It has worked fine and the speed is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived earlier than expected and works even better than My earlier purchased Arris,but more powerful.I'm happy with My purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing modem. Couldn’t have asked for more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable unit for the price .Like that it is white and not black.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best comparable for 100/5.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for time warner cable with the 100/5 downloading uploading speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy upgrade for Comcast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted best speed for Wifi and internet with Comcast. Motorola delivers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris cable modem works great. Easy install and connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, supports many devices running at the same time. Overall pleased.

    I would recommend this to a friend