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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, we have had no issues, and it is saving me$5 a month rental from the cable company

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My speeds for downloading and streaming Netflix are so much faster

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. I work fine for me and i recommend every one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I wouldn't have to rent from my cable provider. Works well and I have not had any issues as of yet. Set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cable modem for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greats. You'll have no problem using this cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally the fast and quality modem, I like the Led back light also!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works just fine with my laptop. No issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use with my laptop. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A great gateway modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We noticed an immediate increase in speeds and it even glows blue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Was very simple to get up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even a tech challenged person can get get this product up and running. Directions very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way better the the one from cox. speed increased no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works fine, no problem with Cablevision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easiest cable modem install I ever did - first time using my own vs ISP provided. Saves $10/month "rental" from Cablevision and performance measured better than the unit I returned to them.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem. Works great as a replacement for the rented one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup and I haven't had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great and has affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I mean its a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So ya Comcast made me buy it. So i went and bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Time warner cable saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved 10+ $ on time warner bill every month. Works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than the renter from twc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I recently just purchased this, I use to rent it from twc at a $9 dollar charger that was a refurbished model. After talking to the blue shirts at this store they advised me to upgrade my old G router to a AC netgear router and this modem. To be honest this purchase saved me money in the long run and it cout out all the loading and lagging.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Time Warner, excellent product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person recommended this and it is working well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Major improvement over TW modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this along with a new router to increase our speed and wireless distance. It did the trick we are very happy.

    I would recommend this to a friend