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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Time warner cable saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved 10+ $ on time warner bill every month. Works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Was very simple to get up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even a tech challenged person can get get this product up and running. Directions very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Major improvement over TW modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this along with a new router to increase our speed and wireless distance. It did the trick we are very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems setting up. Easy to use. It works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than the renter from twc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I recently just purchased this, I use to rent it from twc at a $9 dollar charger that was a refurbished model. After talking to the blue shirts at this store they advised me to upgrade my old G router to a AC netgear router and this modem. To be honest this purchase saved me money in the long run and it cout out all the loading and lagging.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Time Warner, excellent product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Nice build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Everything you need is in the box. Must call your internet provider first before it will work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for multiple device's running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to run all of my device's with no lag or problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just good enough for my system. I'll recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable modem was very easy to set up just went on line and followed step by step instructions took only a few minutes

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just the way we need it to, no complaints!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and get back online. Good price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, easy installation and looks great on desk

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with Comcast and till date no issues and works good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TWC charged me 10$ a month and this will pay for itself !!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem to go with fast router. Works with Time Warner Cable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has allowed for better internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Has performed flawlessly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris modem has performed well and we have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple connection and noticeably fast compared to old modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only brought it for Optimum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own a Netgear router and it doesn’t work with optimum. I bought two other Modem/router combos which work with others except Optimum. Finally ended up buying this and a separate router to get around the compatibility issues with Optimum network. This device is so far doing good.

    I would recommend this to a friend