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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 6,192 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    *I would recommend this to a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *I would recommend this to a friend, awesome performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well, has enough speed for most everybody

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    whole house modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and easy to use. hooked up eero mesh for whole house wifi

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good but lights faint then on one it replaced after lightening strike. Need brighter online lights.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous modem I had wasn't working well, and a tech suggested this one. I have had no issues since. Works well. :)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased my internet speed for a great price at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    arris modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem worked great with my comcast xfinity internet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sleek design. Works great. East setup for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's my first experience with my own modem and I like it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No problems at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves me provider modem rental fees!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Its worth the buy than spend $10/mnth from comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth the buy than renting comcast modem for $10/mnths

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great in my house, never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very happy with Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very fast speed internet. Only had a little difficulty setting up the modem initially, but support was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles really well, would recommend to a friend and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice unit, works well with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and works great with Comcast service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had it for a few weeks, but it works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than the one I had with the cable supplier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact more powerful than some of the others on the market

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great! I like it! Working very well!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast speed, not even imaginable. amazing product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for high speed internet. Was easy to activate

    I would recommend this to a friend