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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box. Fast speeds,etc!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem for Cable TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than renting it from the cable tv comp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good and Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works very well, it's small so it doesn't take up much room. Wish it had more Ethernet ports though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although difficult to set up, I'm not too technically bent, once I got it going it ties my weight in with the app on my iPhone. Savvy way to keep track of my weight loss plus body fat percentage and BMI score. I chose the white color but I also could have chosen black because Best Buy has the best selection out there.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended at the store and it seems to be working fine so far. We have had it installed for about 1 month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had one problem since it was bought, good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price reflects performance. Get this and nothing else!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast with Comcast blast Internet service

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem with easy set uo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good modem that was quick and easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not update for Service provider.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was compatible with Provider but tech per website but tech went though two modems and could not get it to update and noted he's had numerous issues with this modem not updating in the past. This issue could be due to my provider not having there system up to sate so I don't want leave a bad review. However if you are trying to future proof make sure your provider is future ready.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with xFinity broadband. Great modem. Very fast!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from same brand after 3 years, I wanted to stick with this brand because it works so well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with Comcast setup. Was happy with the ease of setting it all up. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reception and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works well and connection is good, no problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to set up and worked well with my Apple airport extreme.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast my internet speed went from 110 mbs to 170...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking modem. Easy to install. It all accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy installation. Price was ok. Instructions for installation was easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nervous it would be complicated to set up, so easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cable Modem Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched out my whole home wifi and needed a compatible cable modem for the Eero router works great.

    I would recommend this to a friend