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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 6,193 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Had to replace my previous one and bought this one given the reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this SURFboard modem and it works very well in place of my old modem provided by my cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and get started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and get started just don't forget to contact your Internet provider to update your modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little box. Easy setup and does it's job well. Doesn't take up a lot of room.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only problem is that the lights are not well insulated and can be annoying with too much light in the night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable for all

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with my xfinity cable throughout the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harris surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, compact an affordable . it takes little space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent mid-level modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for most households, and easy to set up. Spectrum supported.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast downloads and uploads ...... having no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works GREAT, just plug it in.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many options for internet access and I chose this product. I also do not like the fact that there is no Power Switch on this unit. I would always be ON if you don't unplug it. I plugged it into a device that I can turnoff the power, works great now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, speeds are awesome can stream music and play games with no problem at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Would Do It Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Internet speeds so much faster. I checked the speed before and after and it was dramatic.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    does a good job nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previous unit was irregular. this unit was easy to install and has worked great. goof value and good service

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great for replacement modems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this bad boy up with wow internet... Speeds have never been faster

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good For Time Warner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router kept dropping in and out everyday. Found this router and it works as advertised for Time Warner.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so doing good... hoping it will not wuit after 3 months just like the other modem I puurchase... let see.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for Comcast Modem. Always having to reset Comcast routers that lock up. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Seems to be a vwry good modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this modem for a few months now and it performs very well. Previous model was considerably slower.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Modem seems fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the modem is working fine. Comcast had problems hooking up first, but we figured it out.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    chose to get my own router and modem with a switch in cable co's.. all seems great w/it so far

    I would recommend this to a friend