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Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 6,193 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very fast for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this model because its fast and the price was not too bad however, it feels like its cheaply built.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Increased my speed by a 100mbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem but the color and the amount of blue light coming from the inside the modem is distracting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works like a charm. Would recommend for the price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stable connection with no rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last modem was only fifteen months old, but could not support all of the updated devices in my house. Now no news is good news. We installed our whole wireless system ourselves and dropped the rental fee off our internet bill. Haven’t fought with any streaming devices since then!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item to replace my Comcast modem. I had provided me with the same I will save me money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for new house to use with xfinity internet. We haven't had any issue at all. Installed easily.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade because of my last (same brand) going the way of Comcast not supporting it. It seems decent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It's a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what you expect when it comes to modems but this works well and I've never had to reset it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem. Easy setup. I can go WiFi or USB direct to my computer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great when it wants to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and fast, but about every few days there is a 2-5 hour period where it just doesn't work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the blue our old router died. Biked down to Best Buy and bought this. Soild so far. Cant complain. The internet seems fast and much more stable. We use these at work which influenced my decision to buy this one.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Works Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem so far is working, but it puts out alot of heat. I can see why they only last a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Drops Signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Netgear Modem that was good but after 3 years, it kept dropping the signal and my internet failed. My ISP told me it was my modem and not their problem. I ditched that modem and got this SURFBOARD 2 months ago and signal has not been dropped once. Can't recommend this enough !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product solve the connection issue i was having with old modem. Set was very easy and I'm pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easily set up. Only took an extra call to Comcast to get the modem recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great just whatI needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced cable modem works fine trying g.to replace all of the original cable equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Better than dual one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the dual motom/ router. Works great as long as you stay in same room. Not for me so returned and bought just motom. Than I bought a new router. Ariss is a good brand. I have very strong reception and wireless printer works great. Motom let's every thing talk to each other.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is doing exactly what we needed it to do.’plus we are saving in our cable bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did research on this product line and it's very well respected. I had to return it because it didn't have enough outlets on the back for the things I needed - they were out of the model I needed (same product line) so I will be back to get it soon. This line is one of the top products to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem working in tandem with router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended to me to use a good cable modem in tandem with a wireless router. I followed that advice and have been very well satisfied with my decision. There is great coverage throughout the multi-level house with multiple users.

    I would recommend this to a friend