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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 6,193 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked good so far. No problems to note. It was recommended by a friend. Good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old modem died and and I picked this up off the shelf , had the cable company install and it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A major upgrade from my other one. Very good connection.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy set-up and worked right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem with set up or getting it to work. No problems or issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Good price !!!! Easy to setup and use !

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good however i returned it. I got other model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why rent?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been threatening doing this for quite awhile, had trouble with the cable company modem and decided to stop paying rent on a modem. Will pay for itself in a year. The modem works fine, only difference I notice- I'm now more willing to unhook the stinger and unplug from a/c when storms are imminent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It was recommended by the cable company.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this item and my internet is rarely interrupted since purchasing this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cable modem that works like it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with an older surf board with my Comcast service. I didn't see much improvement in the top speed when it was working but I've seen my connection more stable lately. It does what it says and it was easily setup so if you are looking for anew cable modem check this one out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great with my internet provider spectrum. No isssues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless install, Excellent Speeds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent cable modem. It was installed with TWC/Spectrum cable service and the install was flawless. The modem delivered the rated connectivity (100/10) on both the uplink and downlink without any problems. I have used Arris many times before and recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Own modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of renting one from cable companies, I suggest to buy this. Very fast connection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught on a sale. Saves me $10 a month from renting a modem from cable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the rental version from Comcast for years. As our consumption of wireless data has increased the old machine did not. Now i will say it has not stopped Comcast from still providing "service" issues but when Comcast is up and running the sky is the limit. MULTIPLE DEVICE HOUSEHOLD (4 KIDS)!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best for mid size home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modern works fine with the cimcast xinfinity internet. It's good for a mid size home

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good internet is fast and works well. Wish the internet went further though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this with Comcast/Xfinity. Works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem so far. Simple to setup out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. No problem so far. Had it for a year I believe. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Led brightness

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem, only "issue" are the super bright LEDs... They are bright enough to illuminate the room...

    I would recommend this to a friend