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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 6,193 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Got this for optimum internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money by buying your own modem. It work fine had no issue .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a solid connection, gets the job done. Good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing amazing, but gets the job done for a decent price

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great product would tell others to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great glad I made the purchase saving me money on my cable bill having purchased my own modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem and this did the work it was intended for

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Affordable quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uograded to this model from the basic model. Completely different product and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to avoid cable rental fees.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected with Comcast X1. Never had any problems and it's paid for itself in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced mediacom equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had service installed into our lake house - companies equipment quit working after about 20 hrs. Ran to Best Buy and had amazing service - they helped us pick out the perfect system for our situation. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Faster internet plan needed a faster modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than renting from my isp and a model above the one they offer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, no longer paying my ISP 10$/Month for a rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was very easy to set up. Had it out of the box and installed in just a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Easy setup once I called my internet provider.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed once installed, but needed to call internet provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent mid-level modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem for an average sized house with average internet use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem and stable. Easy to connect to your network.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Upgraded speeds and had to get rid of it. Awesome modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement for your providers modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my comcast install and it works well with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using together with the Asus wireless router, no need to pay rental fees to the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    wifi speed is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is good qnd speed is good .I will recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is pretty good. Does what I need it to do and setup was pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. Very fast and much better than the ones you get from the cable companies.

    I would recommend this to a friend