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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 6,192 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really havent had issues. Still buffer on streaming but that might be my internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    CABLE MODEM CUT THE CORD!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the Linksys WRT AC1900 my home is pushing 200mbps on WIFI through xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. Very fast and much better than the ones you get from the cable companies.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m happy w this modem, bought it to replace my cable co modem!! Good price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product for my application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product seems to be working great for the application I need it for. Easily installed

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than the one we were renting through our internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My connection honestly seems much more rock solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of overhead in capability and specs, and it shows. My connection honestly seems much more rock solid consistent with higher throughput and higher resistance to outside influences negatively affecting game play or video streaming. Not planning on a needing a new modem for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    serves entire 3 level home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to improve spotty coverage I had from a lower priced unit. Home has garage on level one, living room on middle and bedrooms on top floor. We now have wifi coverage throughout entire home plus garage and exterior out to about 20ft from walls. Great product, trouble-free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace cable provided modem. Result is faster connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worked as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. Easy to install and power up to work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does what a modem should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modems have 1 job and it's a direct connect situation. This one does what it says on the box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Modem quick internet speeds with xfinity. Only comes in white no other colors available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching types of modems I needed, I finally chose this product from Best Buy. There was only a few left on the shelf and occurred to me that I was't the only one to think that this modem was the better choice for the buck. I've used it for a month now and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a problem with this product at all. Works great for my use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this modem and I didn’t realize how small and compact was.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Seems to work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work well in our business application. The speed is adequate for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to get rid of renting one from Comcast gave me better speed and no lagging

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good,had no issue brand new in box.not to gadget experience but it does it's job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving to a new location, I called my ISP and ask about my new servises. I discovered that I was paying $9.00 a month to rent the modem that I was using. I thought that I could do better that that if I just bought the modem. The math shows that I am right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better to buy then to rent through Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I decided to buy this and use it with my wireless router once I found out that Comcast' equipment uses your bandwidth to maintain their citywide wi-fi broadcast for their other subscribers. It feels very insecure that way, as I prefer to keep my network locked down. Comcast charges you $8.00 per month to rent from them on top of that!!! At that rate, I will have paid for this with about one year's worth of rental fees.

    I would recommend this to a friend