Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 6,192 reviews
  • Rated 5 out of 5 stars

    Great basic modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from aging wireless AC modem which started giving us issues. Plug and play. Call the cable company to swap MAC addresses and was online

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues, easy to set up. Looks cool when blue light is on in a dark room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not paying Comcast $10 a month anymore. It works perfectly, dothe math.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than renting one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and invest in a good modem. It'll pay for itself when you don't have the rental fee from your ISP each month. This one works great and I use it in conjunction with the Google OnHub. We always have a few devices connected and never have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great internet box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the price very easy to set up #

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Arris are best for comcast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best modems for comcast. only last about 5 years though

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very good speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem came highly recommended. I was pleased with the speed and lack of dropped signals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem for the money. Easy to set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well with optimum. Very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble in the beginning. But it finally upgraded after contacting the company.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Nothing to complain about. So yeah.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router to use instead of the one from Spectrum and it works well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem compatible with Bright House Network. Easy to install and good speed for internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up and reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and good compatibility range. Quiet and clean solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem worked well and so was support....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace my TWC modem and it worked very well. I had an issue initially and TWC cable said it was a modem issue. After calling Arris I was able to determine it was a line error and TWC came out and removed the filter off of my line. It was a wise investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for. Multiple devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great w Comcast and we have four tv two smart wireless remotes DVDs players ,wikis, PS3, alarm systems and are in a two story house but also bought a router as well never do we drop a signal ever like we did before we all stay connected on our cell phones w no problems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it nice speed and download works great for my tv and computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works with Optimum/Alttice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Important to have the Tech Dept register the modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox said they didn't support it but that's because it was so new they didnt have the product number yet. When he double checked with his supervisor, it was there. Great product!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem provides excellent connection. No decrease in operating speed can be detected.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is a great step up from the SB6141 for not that much more money.

    I would recommend this to a friend