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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's designed to do. Easy setup abs usability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way Better Then Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of the garbage the cable company was renting me so I talked to them up at BB and they recommend this one as well as WiFi router. Well since changing my network around I have way better signal and no buffering on any connected devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    high quality - strong signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was simple to install but had difficulty with RR - signal and their opening the program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    moto 6183

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it works with Comcast, doesn't change much from my old sb6121 other than the heat it generates might want to put a fan on it. When you can buy this 30.00 cheaper on line a friend gave me a gift card that I had to use anyhow, I hate retail. Motorola home modems got bought out, not the same quality as before and the support for replacement of these new models is almost non existent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Plug and play. No problems to date.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem to connect to my apple airport. Easy set up. No problems to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris seems to have kept the Motorola quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Motorola modems. I bought two of these hoping they kept up the tradition of quality. Both modems bonded channels and set up easily with Comcast. As long as they last a good long time like my others, I will be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for what i needed it for at the time. Have recently upgraded but for minimal thing's this is a great router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good midem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. The internet is working well. No issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great No issues at all. Plug it in and let it do the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid modem to use with Comcast. I purchased this because the all in one wireless/cable modems have terrible range. This modem allows you to squeak out extra bandwidth from you cable connection I get 61 mbs instead of the 55 advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this long, but I have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really works great for the family and internet hookup was easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem for computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for use for internet. Small enough good value

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 3 out of 5 stars

    Arris surfboard woes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works for the most part opposing to signal higher than the cable company puts out problem is it has some sort of issue where it doesn't pull a signal at all sometimes that is the biggest issue I had I ended up swapping it out for a Netgear modem instead could've just been related to my cable company I have RCN

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Performs well, but..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem performed well, but it died before the warranty expired and it became a real hazle to have ARRIS honor the warranty. They make you wait a long time to replace the unit in order to force you to pay an outrageous price for expediting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great so far. We've had good connectivity and haven't had any issues. There are a lot of lights which look cool but it makes the modem pretty bright. It is also a little warm to the touch. But, we've had a good experience with it...so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Modem Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I essentially didn't want to pay to lease a modem/router from Comcast, so I went to Best Buy to purchase the equipment for myself. I like to think in the long run that will save me money, and this modem has worked great so far. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this modem along with the netgear nighthawk AC1900. Great combo

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use multiple devices connected to the internet. Better product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have multiple tv's, phones and tablets all streaming with no issues

    I would recommend this to a friend