Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 6,193 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem works great my internet speed is much faster than before

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is wonderful for WiFi no problems and easy hookup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this in conjunction with a NETGEAR - Wireless-AC1750 Dual-Band Gigabit Router with 4-Port Ethernet Switch - Black after dealing with Comcast all-in-one router. Fixed my signal strength issues and NAT issues with their router. Just plug in and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was time to upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Netgear router. I was long overdue for an upgrade. I bought this along with a mesh system, and we are having no trouble with spotty coverage. All our devices connect easily. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Easy setup and no connectivity issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    using it to replace twc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far this has replaced my time warner modem and hopefully it will be better

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed! A big jump from our old one and 2X better than the comcast one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem for beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and ownership too! Saving money instead paying comcast monthly fee

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent modem for the price. So far good reliability

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced the failed modem with no issues. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after reading reviews and I'm very happy I did. At peak times during the day my internet would slow down to the point where I could not stream a simple 10 second clip without the video pausing to continue loading. No more. Great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfy with my purchase. This was recommended by the best buy associate.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good... so far... download and upload are good. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola Arris motem is great for fast speed Internet. My family love's it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and had it online in less than 20 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very fast and easy to hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to hookup; made surfing much better for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save on Your Cable TV bill with no loss of service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay the Cable company to rent a Modem when The Arris surfboard does the same job and pays for it self in 7 months.. Notice no difference in operation or speed from the rented unit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent modem. I would recommend it to anyone. Works well with time warner cable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy to install.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. For the product. This is our third one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another top quality product. Motorola has always made a good quality, long lasting product as I used my old surfboard modem for at least 10 years - it wasn't broken, just out of date for the times. Best Buy had the best price so it was a win win all around.

    I would recommend this to a friend