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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very fast and easy to hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to hookup; made surfing much better for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola Arris motem is great for fast speed Internet. My family love's it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with my internet provider and it's easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent modem. I would recommend it to anyone. Works well with time warner cable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for movies and videos and cable tv to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another top quality product. Motorola has always made a good quality, long lasting product as I used my old surfboard modem for at least 10 years - it wasn't broken, just out of date for the times. Best Buy had the best price so it was a win win all around.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem, replaces comcast equipment to save you money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few modems that works with Optimum. Does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very good cabel modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mororola has been a great modem, no problems, easy to install and configure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Unit works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it works as I expected. Worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice modem at a nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem because our other Arris modem was no longer supported by Comcast, which was ridiculous but that's another story. We have been very happy with our purchase but we have had to reset it on a few occasions. Not sure if it was the modem's fault or if it was a Comcast issue..that is the only reason we are not giving it five stars. I would purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem. FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaced an older model and has definitely increase my performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far and it does it’s job. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Technical support staff explained the process over the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem to replace the one from XFINITY. Very pleased with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good modem for internet speeds below 600MB

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very value added with no fuss install. A must for anyone leasing a cable modem from their internet provider (the monthly rental charge). This model is for anyone not subscribing to internet above ~600MB. Anything higher and you need the higher model else your paying for a service you can’t experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Working well easy to get installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works fine. Speedier than the last one. All it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to partner with my google Mesh network and my signal was instantly stronger as soon as I installed. It’s possible the strength could be from the google network however this device works well so far

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with stable signal and reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great with my cox internet. I connected it to the Google wifi and my house house now has great, fast internet coverage. I would recommend for anyone looking to get a basic modem that checks all the boxes.

    I would recommend this to a friend