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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 6,193 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with my internet provider and it's easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does it’s job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes the magical WiFi fairies appear. Can’t ask for more than that. The blue lights are blindingly bright but it sure beats paying for one from your provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that product line

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend line of products! Help you to stream so many different aspect of home entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very good cabel modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mororola has been a great modem, no problems, easy to install and configure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem along with new router!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this modem along with a new router for my parents to replace their old Comcast modem/router combo. It saved them the rental fee to Comcast and was a big upgrade, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem, replaces comcast equipment to save you money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few modems that works with Optimum. Does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for movies and videos and cable tv to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for what i needed it for at the time. Have recently upgraded but for minimal thing's this is a great router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice modem at a nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem because our other Arris modem was no longer supported by Comcast, which was ridiculous but that's another story. We have been very happy with our purchase but we have had to reset it on a few occasions. Not sure if it was the modem's fault or if it was a Comcast issue..that is the only reason we are not giving it five stars. I would purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great modem. FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem replaced an older model and has definitely increase my performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Technical support staff explained the process over the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Unit works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it works as I expected. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem to replace the one from XFINITY. Very pleased with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speeds and easy to see lights to tell you if modem is working or not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far and it does it’s job. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Working well easy to get installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works fine. Speedier than the last one. All it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to partner with my google Mesh network and my signal was instantly stronger as soon as I installed. It’s possible the strength could be from the google network however this device works well so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great with my cox internet. I connected it to the Google wifi and my house house now has great, fast internet coverage. I would recommend for anyone looking to get a basic modem that checks all the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with stable signal and reasonable price.

    I would recommend this to a friend