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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 6,192 reviews
  • Rated 5 out of 5 stars

    It's perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After struggling with spectrum I had someone co e out from geeksquad (Dennison) and he brought router and Modum and I can finally use my wireless Printer from anywhere in the house! I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speeds and easy to see lights to tell you if modem is working or not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok speed, easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Xfinity rep recommended this modem he said we would have improved internet speed. That was not the case. It's no faster than our old one. But the directions were very clear. It was easy to set up and is compatible with our new Xfinity service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in cable company modem for this Arris surfboard, very glad I did! No more rental fees and has so many channels, the modem can handle all my network devices much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems with this divice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it very compatible with the router that I use. The internet never falls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Easy to set up. Nice quality and design

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem, no telephone jack. Reliable and easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works Well - Quick Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to quickly set up the system and check performance.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    It works ok, except for the light indicators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, i purchased for my cable internet. I connect it and called the ISP without any issues for activation. However, the online light indicators are blue flourecent that when everything is dark will be anoying. Also the modem gets too hot compared with my previous modem.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It did what we expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well with the router we bought and it does what we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for Xfinity cable modem to save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is awesome a great way to save money on your monthly xfinity/comcast cable bill. It works awesomely be reminded though as if it works for comcast double play option if you have home phone install you need a different modem with telephony option

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Seems to work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of devices using bandwidth and this seems to perform very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine easy to set up light is a little bright at night

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and working well. Good value and quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super Fast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem for the house. Super fast speeds & easy setup, now I’m able to maximize the internet speed that I pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to install if you're using Comcast. Very decent speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Arrris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job I needed it to in the town home for cable and Internet access

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this unit works great. Easy set up started right away with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    The modem is average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to Best buy to ask the experts what to buy. They were friendly and helpful. I'm still not sure if it's the right fit for me and my house because sometimes it works great and sometimes it doesn't. Not sure if it's a Spectrum issue or not.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it had wifi, it would be perfect. But it is really good product

    I would recommend this to a friend