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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 6,192 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to install and works as it should. Quality product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Reliable and Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s faster than the leased modem Xfinity provides, and it pays for itself in a few months. Easy to get activated and start using. Works seamlessly with my MESH network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically scanned and activated with Xfinity! I've been paying $5.00/month to Xfinity and have had the same modem for about 5 years.This 'lil baby increased my connectivity beyond measure! It was night and day.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and was easy to install. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, it's been more than a month. I have no issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Easy setup and minimal network interruptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for a home modem. Works well with cox cable

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more internet disconnects and not resets needed. works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was recommended this product by cox cable however when i purchased this modem it was not what i needed so i ended up returning to the store so i didn’t get to use it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product in good price.....I recommend to buy...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem has worked seamlessly with our cable providers service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Easy installations and seems to work extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install and easy to get your internet up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes recommend this product and any other items that I purchased from Best Buy I have had a great experience that dealing with Bestbuy on all things even returning things there’s no hassle no worries

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better than our older modem we used to have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Worked like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I switched to Cox Internet..works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both products were set up by the tech person. All is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest Recommended modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was 1 out of 10 recommended cable modems by my cable provider.Best buy only carried about 3 or 4 and this modem was reviewed by over 3000 people. Not bad. Had a 4.7 star rating Can't get much better than that!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Much better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works much better than the one I replaced - much quicker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good; runs warm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a surfboard 6141 prior to this and it was just was warm. I imagine this one will be fine as well. I gave the old one to my parents so they could stop paying Comcast $10/mo for a spotty wireless gateway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More to setting up than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this was not a difficult modem to set up - I will admit that I had to follow the directions as I did so - it was not quite a plug-and-play as I thought it might be. By following the provided start-up instructions, though, it wasn't really that bad of a process. Seems to be giving strong and consistent signal - which is why I got it.

    I would recommend this to a friend