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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 6,193 reviews
  • Rated 5 out of 5 stars

    Will pay for its self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's either pay Comcast $10 a month to rent or pay for this up front and buy the end of the first year it will pay its self off. should be good for a few years and at that time you could buy a newer one and keep saving money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure there are better modems out there, but this works well for my home. I haven't really noticed any issues. I think most of my problems come from my internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    good prodect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked it up at my house and it worked the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful modem

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Comcast internet service and loved that since I owned this there were no modem leasing fees. I have had no issues with this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem to replace my modem supplied by my ISP. Best cost effective choice I have made in a while. The only thing wrong was that it doesn't have a built in router as well, but that isn't a reason to knock off a star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great; Comcast approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cable modem; no problems to speak of. Comcast approved for Xfinity services. Had to buy separate router for WI-fi, but almost would rather have them separate due to constant problems I had with a previous "all-in-one."

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me good speed comparatively....I am liking it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up cause my old surfboard was on the EOL list and we were having connectivity issues. This has been solid so far. My only negative is cosmetic- I'm not a big fan of white electronics. They just look weird to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and easy to install i would recommend this !

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, faster download speeds. I would recommend to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet works and has good speeds. No issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I do not have have complaints for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola - Arris SURFboard (6183

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Have had several weeks and no problems. Did find a cheaper price the next day at a local retailer, sad to say Best Buy would not match/refund difference. Said needs to be mentioned at time of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem. Easy to set up and works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good price good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for the price. pays for itself in 10 mos.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one to replace another one, it works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I would recommend this to everybody. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Great - Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works great and was easy to setup with my ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device, it does what it claims. no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem and keeps connection stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modems I have owned. Love arris brand and this lived up to the standard. Never dropped a connection and ran much cooler than my old modem.

    I would recommend this to a friend