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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 6,193 reviews
  • Rated 5 out of 5 stars

    Works Super Good--Huge Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 7 year old router. Live in a condo with some concrete walls filled with electrical and water pipes. Now get 5 bars everywhere in the condo and can take advantage of super speed downloads

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem is working great so far. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after my old Surfboard modem went bad. Easy setup, just had to call my cable company so they could add the MAC address to their systems, and I was good to go. I looked that this has 16 channels to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it to sped up the television and it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used about 3.5 weeks. Works well for my needs. I would have liked a power button, though, on the modem. (Must unplug it to turn it off).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workswell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, . I bought this modem because it was telephone ready. I could have gotten a stronger and cheaper modem but it required a splitter to use with phone service and B.B. doesn’t sell them

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great.features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great. Very satisfied with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Seems to be able to keep up with the demands.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast little Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast as described. Only wish you can dim led lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Cox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't realized that I wasn't getting the full speed I was paying for until I saw this in the store and started researching. This worked great and was enabled very quickly by the cox support folks when I called them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for my cox cable modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this modem was recommended by Cox Cable for a replacement, it was an upgrade from my current modem. I had to call Cox to get it registered and my account updated. Took a little time, but it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my xfinity modern and it does a better job

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Modem Definitely an Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sped up home wi-fi. Got the job done. Seems reliable too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. I was very pleased. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brain free install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plug in and forget service provider. can't use name but it starts with C has been flaky leading me to suspect the modem. modem was fine out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is working great. My husband and I decided upgrade from the product from the modem provided by our wireless internet carrier. We have had no issues with our wireless internet services since changing to this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for easy to set up fast internet use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent upgrade from the SB6121

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older SB6121 Cable Modem and while I may not like the color (The old modem was black, this one is white), the throughput has been pretty good. In my area, I am not on the top tier internet connection, but the extra channels does allow for less issues with connectivity versus the 4 channels on the older SB6121 Cable Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, works with time warner Internet , fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. The delay in connections is getting it registered with Comcast. Make sure to use the patch cable that came with the router.

    I would recommend this to a friend