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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 6,192 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, works with time warner Internet , fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent upgrade from the SB6121

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older SB6121 Cable Modem and while I may not like the color (The old modem was black, this one is white), the throughput has been pretty good. In my area, I am not on the top tier internet connection, but the extra channels does allow for less issues with connectivity versus the 4 channels on the older SB6121 Cable Modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to setup in less than 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I CAN SAY IS THAT IT WORKS FINE FOR WHAT I NEED

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem worked fine... and very easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month and so far I'm happy with results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup, solid connection, saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an easy way to save money and not get changed a rental fee from your internet provider, this is a easy way to do it. Install was simple and so far has maintained a steady and quick connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speeds for up to 600 MB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better modem than the one provided by spectrum. Horrible modem spectrum has and they made upgrade to there new 3.1 modems which is trash

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Operates as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has improved my connectivity and operating speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Faster than my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increased my internet speeds to reach 200 Mbps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has helped me meet my full Mbps potential. I had a later model Motorola modem, which worked great, but it was capped at 100 Mbps. After setting this modem up I am now running at speeds upwards of 200 Mbps!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple three connections to hookup, cable, ethernet, and power. No on/off switch. Two year warranty. Looks good in white, matches WD MyBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy for anyone requiring data-intensive activities. Although I'd recommend the newer version of this modem that was released a couple of weeks ago that has 32 bonded downstreams for gigabit connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for fastest download speeds.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this modem and received great support from Arris. I had an initial issue and was able to isolate the issue and get TWC out to fix the issue. It is a great modem if you already have a wireless router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as I expected. I am glad I bought it. Nice...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was recommended by the staff and proved to be everything they promised. It is also a great value. As a Cox customer it was simple to get connected and also on their compatible list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup modem for when our main one went down this one wasn't as fast but it covered the whole house and worked for gaming and video streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for rented modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended this modem from an employee. I wanted out of the rental equipment provided by my provider. Works just like stated and I have not had to reset it due to connectivity sine installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace my old modem/router combo, this was suggested by the Best Buy associate working well and appreciate the heads up to contact my internet provider to activate the modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install... power plug, internet cable, and Ethernet to my router. 16x4 is more than enough for almost every internet service. Does not look ugly either.

    I would recommend this to a friend