Customer Ratings & Reviews

Got this to use with mesh system. Don’t need an expensive unit to work with mesh. So far so good. Also is same brand my provider uses.

This device corrected our service issues and seemed to increase throughput as the unit it was replacing was several years old. The only negative I have in regard to this model is that there are no mounting slots. So you have to place it on a shelf or use zip ties to hang it on a wall.

Good basic modem for cable internet. This is the second one I have purchased and they are very durable

very nice modem...price was okay, sale would have been nicer! does its job and nice looking also.

Xfinity required a new modem in order to accommodate high speed internet service. I have yet to install this item, but since I purchased my first one at Best Buy, I'm sure it will be perfect.

Lightning fast router and great ambient lighting. I wouldn't recommend for an open room due to its bright ambient lighting that may annoy you as you sleep. I have mine setup in my master closet.

I got tired of paying Time Warner a rental fee on my modem so I decided to buy my own. This unit does a great job of supplying my wifi to my router. Have had no problems at all.

You're store is lacking stock and people to help you But I guess it's a sign of the times. The staff was very nice.

I unfortunately had to return this router (my error) and the staff in the store were great- prompt and friendly.

Great product that is reliable and has helped us control our cable costs by not having to rent from the cable company. We recommend this product!

Overall the modem works well and we haven’t had any issues after having it for about month. However, it has a huge bright light on it which can get super annoying while trying to sleep.

After 5 years it was time to upgrade the modem. Router is next and by the time I need another upgrade, we all should be on fiber optics.

Finally sropped our rental modem and this is the greatest paired with the Eero router. No laggging in streaming or gaming. Great purchase.

I plugged in the right wires and cords, and it worked. I didn't have to call tech support. In fact, I didn't even read the instructions. Just looked at a diagram. Nice.

Got this modem when xfinity's modem router bust and decide it was time to break free from the $13 a month money waste bin and get my own and have this pay for itself after 12 months with some additional lifetime savings.

Excellent range. I can be outside and get signal without any problems I have a big house and my kids always complained that they could ge wifi with the old modem. No problem now!!

This was a great choice and the customer service person a Best Buy was an amazing help. I can always rely on the knowledge of the person assisting me nearly every time! Thank you!

I've had this modem for 7 months without any problems. No dropped connections and never have had to reboot.

This modem is easy to connect and hasn’t had any problems since connecting

Had issues with a couple of modems before this one was recommended. I have had consistent connectivity since purchasing this Arris modem.