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Customer Ratings & Reviews

Your price for this item is $69.00

Customer reviews

Rating 4.7 out of 5 stars with 6192 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 6,192 reviews
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got tired of renting my router plug it in call cable company to put in a code the service guy came and add a small device so My TiVo works save money !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great and stable. I have not had any disconnects. Granted you need a faster modem for Gigabit speeds, but this one is perfect if you don’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a small apartment so this modem does a very good job for me. Send a strong signal anywhere in apartment. Highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall speed of Internet increased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing this with the default router from the cable company, I was definitely able to see an increase in the wifi speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was the next step up from the one that I ordered that was out of stock. I’m happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to purchase a seperate modem and router. My previous combo unit died in the modem section. This modem works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem but unfortunately it would not work correctly with my Eero mesh wi-fi. I was having latency and buffering issues and returned it for another modem which works fine with the Eero system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This equipment saves me from paying $11 per month on my cable bill and i have noticed that my wifi is faster and it allows me to have 5G, a win win!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic to moderate performance cable modem. Works great for any family with less than 16 all time simultaneously connected devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having trouble getting good wi-fi throughout my ranch style home. Purchased this and had a small problem setting up, but read trouble shooting directions and connected immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at other brands but chose this one because it gave us the speed we were looking for.The sales person spoke very highly of it also. It was easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement for comcast modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a firm believer in having your own modem and router. Comcast's rental is expensive and not worth it to me. This has worked for me for over 5 years. Bought one for my dad and his wife. They liked it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very easy hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having the time warner tech in store and available to answer any questions and to program my modem with time warner was the best. thank you for making this purchase so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install and Super Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem because it would be cheaper to own. It saves money, works better then expected, and gets faster internet service then my old modem. Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, way better specs than the cheap one that spectrum gives you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for new internet service and it works great. It is docsis 3.1 so compatible with most isp. Second one I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the gamer. Prior to setting myself up with my own system I rented a combo from the cable company. So not worth the rental charge. This modem worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem at the suggestion of the electronic department based on my extensive use of WiFi devises. It works great with no problems or concerns. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elexcellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried the Zapp and it was just ok. I replaced with this and have had no slow down issues. Just make sure you do not get the router modem. They are terrible when combined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have installed my new modem I haven’t had any problems with my internet service!well satisfied!

    I would recommend this to a friend