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Customer reviews

Rating 4.7 out of 5 stars with 6193 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the SURFboard SB6183 modem's speed, performance, and ease of use. Many find the price point appealing and appreciate the simple setup process. While some users find the bright lights to be a minor issue, the modem generally maintains a stable connection and has a compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 6,193 reviews
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an SB6183 cable modem as an upgrade from an SB6121. Both products work flawlessly, but now with the SB6183, I have 16 bonded channels all with excellent S/N ratios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should dumped TW modem a long time ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way fater, much better and although it does not have the WiFi capabilities, with another deice got a much better WiFi and internet speed than the "best-modem" option I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works after being on second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one comcast was unable to get a Ip address from modem. I returned it for a new one and has worked fine since. Nice not to have to pay 10 dollar lease fee from Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem, Awesome SAvings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time Comcast Customer and finally decided that the modem rental was not offering me any value. I bought my own, I save money, and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Middle of the road modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I purchased the right model for the performance I’m looking for. It works but I would like to see a higher grade model to compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in all the necessary wiring and it boosts Wi- Fi connection. Just what I needed since starting to work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediacom gives you a terrible router. I upgraded to this one and my life is so much better. Glad that the store associate recommended this, very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris 3.0 Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is a stand alone with one port which I connected to a router NETGEAR AC 9100. Amazing combo my WiFi and internet connection is stable and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the reviews I read, I would definitely recommend this to a friend. Unfortunately I had to return mine because I also needed a router. This brand is excellent though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 16 channels down, this modem does not miss many beats. Less data loss, with much better signal level readings than the 6141. Not much data download improvement however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have installed my new modem I haven’t had any problems with my internet service!well satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to replace the one my cable company gave to me. Now we aren’t getting charged a monthly fee. Since we switched the network feels a lot faster now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect - More than enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had to purchase the more expensive upgrade but this was perfect for the regular internet usage for my small family. This is Xfinity compliant and compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, way better specs than the cheap one that spectrum gives you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing much research on modems the Arris is one of the best modems in the market highly recommend it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best modem for value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I didn't have to rent the modem from cable company.This device practically payed for itself in less than a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded modem to take advantage of ISP capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem so far works well with Xfinity provider, I purchased it to take advantage of expanded features from Xfinity. Had difficulty matching with Apple Time Capsule. Working acceptably for last few weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent cable moem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace my 6120 modem as it was end of life. since the 6183 had 16*4 channels it should last . Best Buy price matched it to Amazon which was 40 dollars cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this I had to reboot my ISP provides modem all the time. After I bought this and it's been about two months, I've had no issues. This is some great hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. My WiFi is faster, especially with multiple user. I would highly recommend this product and having the Geek squad set it up as I did.

    I would recommend this to a friend